This property is worth every star that it earned through superior management to the most fantastic employees we have ever met. Everyone was so genuine, friendly, professional and beyond helpful.
THE LOCATION: perfectly situated to the cathedral but there’s so much more. It’s in walking distance to the MERCADO CENTRAL, great restaurants and pubs, shopping and sightseeing and transportation.
THE HOTEL: the rooms were amazing and comfortable. (They need to raise the bed tho and the shower floor is slippery - Altho their oversized washcloths on the shower floor solved that quirk.) the suite was spotless and well maintained. The breakfast/bar and outdoor seating on roof was spectacular.
THE STAFF: starting with Avril in the 4th floor bar. Truly the highlight of our stay. She’s very professional, efficient, knowledgeable and super friendly. We visited many times just for her. Erick during breakfast was also a star, sharing many of the same fantastic attributes. The hotel was well managed and maintained. Everyone and I mean everyone was super attentive to our every need. The front desk staff was equally amazing, friendly and professional (Angela, Karlos and there others that I regrettably forgot their names). This is a must stay for us anytime we return to Valencia.