95 Reviews
The Westin Valencia
Valencia|1.9km from ESN Valencia UPV
The furniture in the hotel room, the bathroom is really old. Always feel that the service staff is not professional enough, as a 5 star hotel should be well trained. Because during the epidemic, the swimming pool has to be reserved, the swimming pool reception is a bit rude. Unsuitable guests come to swim, sometimes because the number of people is full, even in-house guests can not use the swimming pool. I feel that the hotel is not very suitable for this arrangement. There is also a little bit of update in the hotel, such as changing carpets, brushing the wall near the hotel elevator, if construction, some rooms should be closed and not booked, but the hotel does not seem to have a plan at all, the whole corridor is gray, arrange the guests to take the freight ladder. In short, I feel that this hotel is like a five-star appearance, and the service management is really not very good.
