Best Hotels near Bridgeport Marketplace lake, Valencia

Originally, I was very happy with my stay — the room was very clean and modern; no complaints in that regard. Great complimentary breakfast. They even had a super cute station for pets with water bowls, photos, bags, etc that I had taken a photo of to send my brother, who was staying at my house watching my two dogs—this is an important detail when it comes to my complaint. So, about that complaint. It comes after the stay where the staff member Jordan added a fictitious $50 pet charge to my stay. I called and spoke to the supervisor named Gabby (the individual who had originally checked me in) who stated that this particular staff member noted that they saw me with a pet upon checkout (absolutely not true!) and added the charge to my bill. I requested that they check their security footage because there is no possible way that I had a pet with me and this is an error. I had ONE suitcase with me that was carry-on sized and literally have proof from Instagram chats and stories with my brother that my dogs were at my house, 3 hours away. A simple peek at their security footage would clearly show them that I did not have a dog with me! She was not inclined to help rectify this error, so I've since contacted Hilton, who has now opened up an investigation and has refunded me these charges. Just a head's up to anyone who has stayed here or is planning on staying here — check your receipt that is emailed to you a couple of days AFTER checkout! Either they made an honest mistake and mixed me up with another guest, or they have a very dishonest employee that simply added a bogus charge to my bill. Regardless, the location was not willing to look into it after I caught it, and corporate is now aware. BEWARE!

If I have anything that I believe needs improvement, I try to put it first so I can end on a positive note. The snack bar behind the counter at the desk is very limited. I would have liked to have seen milk and a larger selection of snacks. That's pretty much the only thing I would say needs improvement, in my opinion. Now for the the larger issues that I believe are important when choosing a hotel. The staff couldn't have been any friendlier and accommodating. They were great! The rooms were clean, modern and the showers had enough pressure that you didn't have to run around in the shower to catch the drops to get wet. It's a quiet area, yet you can see the interstate from the hotel. It's back from the freeway enough that you aren't really aware of how close it is (probably less than a half mile).

Was disappointed with our four night stay in the 2bed/2bath unit. The hotel floor we stayed on (Room 214) smelled so bad. The smell was so powerful that it came into our room. The hallways had splatter on some type of liquid on the walls. The carpets had what looked liked water damage and were bunched up.The room itself was tired and warn out. Frig was dented and dinged. All the furniture was scratched or warn out. The couch had a huge indention in the cushions. The bathroom tub had been touched up probably because of rust but looked old. The HVAC sounded liked a jet taking off. We tried using the fire place and it made the whole room smell horrible. The towels were thin. The bed sheets had some stains and were rough. The breakfast was mediocre with little to no variety. The things you expect from a Residence Inn (quality furnishings, evening reception, solid breakfast, good housekeeping) were lacking. For whatever reason they only offered housekeeping 3 times a week and there was no evening reception. The good - great shower pressure. Having just stayed at a Hyatt Place a week before, the differences in quality really stood out. Maybe we just got a really bad room this time around but I think there are better options in town.

The stay was great - I even extended my stay - but on my last night, my neighbor traveler went bonkers. There was screaming. Yelling. Cussing - all kinds of drama. The management called the local sheriff department and the issue was eventually solved. It was not entertaining. It was scary. Talk about a pleasant stay going sideways...YIKES!!

The staff was welcoming and helpful. The hotel was extremely clean and decor looked new and stylish. My only disappointment was the continental breakfast. If I stay again, I will bring earplugs for the early morning train that runs by the hotel.

Quiet, clean, comfortable with a sofa and desk - all necessities close by in the room and an ice machine right down the hall. Will book again.

We stayed here after visiting Magic Mountain for the first leg of our mini spring break vacation. This is the second time we stayed here and there will be no third time unless they get new beds. I have never slept on a more uncomfortable bed in my life. The hotel advertises that they have a bar and a restaurant, and they do, but the bar is not really a conventional bar (and it’s not even open!) and the restaurant is only open for breakfast. The hotel is very clean inside and out. I used digital key for check-in and checked-out through the app so I had very little interaction with staff. I did call to get an extra blanket, and later for an extra towel, and I received those items in a very timely manner- however, the blanket was clearly very old and it was scratchy, they could spring for some new blankets. The short and few interactions with staff were pleasant and helpful. The rooms have a fridge and microwave. I would stay here in a pinch, but if I had other choices I’d try somewhere else that has a more comfortable bed.

Hotel was almost PERFECT! great food places around, near six flags, and right off the freeway. Clean room and beautiful bathroom. Only thing about our visit was the AC, it didn’t seem to cool off more than a certain temperature. Thankfully there was a fan in the room.The room felt a bit stuffy but other than that it was a great stay.

I’ve stayed at this hotel several times; never a problem until this last time. After checking into my room was watching tv; and eating my dinner when some other guest barges into my room with a key card asking what I’m doing in her room. I told her this was my room; I called the front desk who didn’t answer the phone after 20 rings so I went downstairs and yelled hello like 5 times before ANDREA came from the back . I asked to speak with the manager which she tells me wasn’t on property so I asked to be checked out or moved to a different room. She moved me to another room then I have someone on the floor above me stomping their feet or doing aroebics past 1Am so I had to move again to my 3rd room which ended up much better but this isn’t what I expect after paying nearly $200 /night I’ll try some other place next time .

Breakfast is good, much better than the average American breakfast, but because there is a service staff, it is necessary to pay a tip. There is a swimming pool but it is small. There is a golf course behind the hotel and the environment is ok. There are a lot of shopping spots around, I didn't go shopping, but it still feels very convenient. Parking is convenient and free, which is good. However, the room was normal, the front desk was a little brother, and there was no baggage, and almost no waiters were seen. On the night of the National Day, the citizens of the United States moved to the small bench to watch the fireworks, occasionally accompanied by cheers, and then the earthquake in the middle of the night, woke me up.