Hotel Puerta del Sur
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Valdivia
Hotel Puerta del Sur
Los Lingues 950, Valdivia, Los Rios 5090000, Chile
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When you stay at Hotel Puerta del Sur in Valdivia, you'll be connected to the convention center, just steps from Rio Cruces Bridge and 11 minutes by foot from Parque Saval. This hotel is 0.9 mi (1.5 km) from Pedro de Valdivia Bridge and 1.1 mi (1.7 km) from Casino Mundo Dreams.Show More
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4.3/5Very Good·Cleanliness: 4.3
All 32 Reviews
Amenities
Outdoor swimming poolHikingSaunaMassage RoomFitness RoomPrivate ParkingFreePriority airport pick-up24-Hour Front DeskLuggage StorageBar
All Amenities
Surroundings
Airport: Pichoy Airport
(34.9 km)
Landmarks: Estadio Teja
(220m)
Landmarks: Cabañas La Cueva Del Chucao
(490m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
4
Standard Room
1 Queen bed
Non-smoking
Towels
Blackout curtains
Bedding: Blanket or quilt
Smart door lock
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4
Superior King Con Terraza
1 King bed
Non-smoking
Private bathroom
TV
River view
Towels
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9
Superior Twin Room
2 Double bed
Non-smoking
Towels
Private toilet
Conditioner
Shampoo
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5
Superior Twin Room with Terrace
2 Double bed
Non-smoking
Private bathroom
TV
River view
Towels
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4
Junior Suite
1 King bed
Non-smoking
Air conditioning
Towels
Private toilet
Conditioner
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6
Superior King Room
1 King bed
Non-smoking
Towels
Private toilet
Conditioner
Shampoo
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Guest Reviews
4.3/5
Very Good
32 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Average for similar properties in Valdivia
Franz
April 16, 2024
The hotel Puerta del Sur is in a paradise-like location, surrounded by tall trees and an nature-rich wetland. The view from the hotel rooms, lobby and breakfast room is amazing. Very clean, comfortable and friendly staff. Best Hotel I have ever stayed at in my 20 years business traveling.
Guest User
March 22, 2024
A great hotel with an unmatched beautiful view. The staff is first class friendly and very good disposition. The jars are incredible. The buffet breakfasts are very rich and abundant and with a privileged view. The truth is that the Hotel is an excellent experience, it is more than a stay.
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Guest User
January 14, 2024
We came a few years ago with my partner and now we return with our baby, the truth is that it has gone down a lot... they sell that they have had improvements such as a swimming pool and water tanks, but in the core they are much worse. The lack of maintenance is very noticeable, the children's games are horrible, the green areas behind the hotel have very limited maintenance, breakfast has dropped considerably in quality and variety, there is a lack of staff and, to top it off, although the staff is A pleasant receptionist did not give us any solution where to leave the baby's diaper "just wait for them to clean it, there is no option" were her sayings (it seemed like a joke) and on the last day they never cleaned the room even though we notified twice, otherwise I would have complained, we stayed as it was... state of the pieces, very worn out. It's not worth what it costs, not even half of it, we won't be back.
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Guest User
December 25, 2023
Spacious rooms with a wonderful view of the garden and wetland of the Cruces River. The new pool and hot water jars in the middle of nature are a very good alternative to relax and unwind. It is worth walking to the pier and enjoying the wetland birds and sunset views. It is very well located, close to restaurants and attractions.
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Guest User
October 29, 2023
The truth is I felt cheated, the place had good comments and ratings and nothing was like that... Terrible heating (I slept dressed) bad shower (to the point of being freezing) although they said it was due to water pressure issues, the value does not reflect the service delivered, there was no compensation on the issue. In addition, the internet does not work and the cell phone signal is terrible. All this is not indicated on the website, on the contrary it is offered as a first-class service. Bad experience.
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Guest User
October 23, 2023
Excellent Hotel, its services, the very friendly and cordial staff, the first-class facilities, the privileged location... the wonderful view... Beautiful place. We were happy. Recommended for our friends and family. Also for study tours. We found a course and its teachers, very respectful... Thank you very much.
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Guest User
April 23, 2023
Although the Hotel does not seem to be operating fully, it is located on Teja Island in front of the wetland and the river, in an almost unique place. It is worth walking through the garden towards and watching the birds, especially the *****-necked swans. The attention is sober and professional. The rooms are very spacious, clean and with a wonderful view. Maybe the size of the bath towels should be bigger. There is no restaurant or other services. It has a minibar for the use of passengers, but there are no food or drinks in it. Breakfast may be simple for some, especially foreigners, but it meets our requirements very satisfactorily. (coffee, tea, yogurt, bread, butter, jam, cheese and ham, pie or kuchen, milk, fruit and juice) The location of the hotel, with large open parking spaces on the surface, allows you to avoid traffic jams in downtown Valdivia and an easy exit to the on the way to fog and to the beaches and to the good restaurants in the area, like Fish Carraldo. Also, there seems to be no problem with the size of the vehicle. It is close to a supermarket and basic shops to stock up if you want to go on excursions. Easily accessible via the Cau Cau Bridge, which makes arrival more expeditious. Excellent price-quality ratio
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Dana K
August 31, 2024
Excelente servicio, habitaciones amplias, desayuno rico y abundante. Paisajes preciosos y entorno natural. Ubicado en isla teja a pasos de restaurantes, jardín botánico, feria, etc. Restaurante de alto nivel. Tinajas con la mejor vista para relajarse. Tranquilidad y ambiente natural.
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Guest User
November 29, 2024
Muito elegante e confortável, Bons quartos, equipe atenciosa, opções de lazer e muitos ambientes dentro do hotel para conhecer e frequentar. Possui um bom restaurante e bom café da manha. Fica um pouco longe do centro mas de carro é bem rápido. estacionamento amplo
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Hiking
Off-site
Sauna
Massage Room
Fitness Room
Private Parking
Free
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Billiards Room
Restaurant
Priority airport drop-off
Additional charge
Car Rental
Meeting Room
Additional charge
Multi-Function Room
Children's Playground
Wi-Fi in Public Areas
Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Transportation
Airport shuttle pick-up
Priority airport pick-up
Additional charge
Car Rental
Airport shuttle drop-off
Priority airport drop-off
Additional charge
Front Desk Services
Tour/Ticket Service
Front Desk Safe
Luggage Storage
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
Spanish
Food & Drink
Bar
Snack Bar
Health & Wellness
Billiards Room
Fitness Room
Massage Room
Sauna
Hiking
Off-site
Public Bath
Activities
Fishing
Off-site
Game Room
Public Areas
Elevator
No Smoking in Public Areas
Smoking Area
Garden
Cleaning Services
Clothes Dryer
Rooms are disinfected between stays
Facilities for Children
Children's Playground
Business Services
Meeting Room
Additional charge
Postal Service
Fax/Copying Service
Multi-Function Room
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CLP 197,509 (approx. VND 5,144,328) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1994
- Number of Rooms: 46
When you stay at Hotel Puerta del Sur in Valdivia, you'll be connected to the convention center, just steps from Rio Cruces Bridge and 11 minutes by foot from Parque Saval. This hotel is 0.9 mi (1.5 km) from Pedro de Valdivia Bridge and 1.1 mi (1.7 km) from Casino Mundo Dreams.
Dip into one of the 3 spa tubs or enjoy other recreational amenities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Dip into one of the 3 spa tubs or enjoy other recreational amenities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.