Hotel Balneario la Hermida

The hotel is fine and the staff very friendly, the circuit is fine and it is true that there were quite a few people but in August in a tourist site it is normal. Breakfast is spectacular and dinner is quite good. recommendable

The changing rooms full of water and without soap in the showers, they should take more care of the details. The restaurant is correct and the waiters are very detailed but the changing room of the spa is poor... quality price correct

Before booking at this hotel, I recommend that you call and make sure of the spa's opening hours. I booked through buscounchollo half board and spa every day and when I called to confirm spa hours, they told me that since they did not have my phone because the agency does not pass it on, they had already assigned me a time and that since everything was reserved they couldn't change the schedule. So, I had to change all my vacation plans to fit the schedule that they unilaterally assigned me. But that's not the worst thing, when I spoke with the director, not only did he not give me a solution, but he also spoke to me incorrectly and without respect, and blamed the buscounchollo agency for not passing the phone to them. Hours later the agency called me and they confirmed that they did not pass the phone to them. The thing is that I had to adjust my schedules to them and many places I wanted to visit I couldn't. But in addition to this, you should know that the room was not up to a 4-star standard: old furniture, no amenities in the bathroom and to top it off, two days they forgot to change my towels. I had to pick them up myself at reception. And to top it off, going down the stairs I fell because the floor was wet, because they had scrubbed the floor and had not posted any notice. I have a tremendous stroke in the rear with a lot of pain. The only good thing about the hotel was its doctor, who answered me very kindly on the phone and made sure that I did not lack medication. They were lucky that I fell, because if an older woman fell, she could have broken her hip. And finally, I want to applaud the maitre d', waiters and the rest of the dining room staff, as they were exceptional workers, attentive, friendly, with an extraordinary organization worthy of a superior hotel.

We were paying more than €200 a night, the rooms were crappy, outdated…, the old and typical old-fashioned dining room, poor quality food The spa was bad and with limited time I will never return and I would not recommend it even for 1/4 of the price

Vinimos con mucha ilusión al balneario. Pero salimos con una gran decepción. Habitaciones limpias y acogedoras. Faltan amenities. Solo te ponen jabón. El balneario en si está muy bien. Antiguo, pero muy bien porque lo tienen por citas de una hora y veinte, así que no está a tope sino que circula. La cafetería deja mucho que desear, menú de pizzas y sándwiches, ya esta. Cenamos en el restaurante. Muy mal. Pocas veces he cenado tan mal. Lo peor es que vengo con amigos extranjeros y les decía de las maravillas de la cocina cántabra. Pescado demasiado hecho, no tienen verduras, pedimos limón y nos dieron uno seco y marrón por dentro. Perdona???????? Servicio poco simpático. La recepción sin embargo, muy atentos y simpáticos. Ayudando en todo. Servicio del balneario también muy atentos. Como siempre, escribir algo que me fastidia no me gusta. Pero tenia que decirlo.