ibis Styles Rouen Val De Reuil

we have stayed at this location a number of time but the time we book a second room for our Daughter which we asked for a XS 11m2 and our normal room 16m2 and paid accordingly unfortunately the receptionist did not understated our con plant therefore I would like to be reimbursed the difference. Also the bathroom was smelly

After an unsatisfactory stay a few years ago in a very small room without aircon, we decided to try this hotel again, this time in one of the larger and much more expensive rooms with air conditioning. The room was beautifully cool on arrival, but, unfortunately, the noise from the aircon unit, even on its lowest setting, was so intense that we had to turn it off before attempting to sleep. Luckily the night was not too warm. Our room seemed small, but it was clean and in good condition. The ensuite was quite cramped, but, again, was clean and everything worked. The wifi worked well. The hotel is well placed for the motorway network and has good parking, and there is a choice of places to eat within a couple of minutes walk. We chose to have a light meal in the hotel’s own bistro which was a pleasant experience. All staff were friendly. Breakfast was standard Ibis Styles fare, but, sadly, the Styles ‘signature’ of freshly pressed orange juice was not present.

In a compound on an estate. On entering it was empty with no staff. Finally given a room, which was dark and in need of some TLC. Bed was hard, pillows flat and lifeless. The shower was a deathtrap, once wet there was no anti slip anywhere. Restaurant was closed so we had to go off site for dinner. Breakfast content was fine but a scrum with no social distancing etc. Reported all this to reception and got a shrug!