Marriott's StreamSide Evergreen at Vail

The streamside Evergreen at Vail was very comfortable, with a full kitchen and bedrooms. Our room had stacked washer and dryer. Also, it was conveniently located near Beaver Creek and West Vail. The concierge was expecially helpful with suggestions for hiking. The only negative point - we couldn't see the nearby creek from our room. However, we could see it when we went to the outdoor pool. Lovely place!

We recently stayed at Marriott's StreamSide in Vail, CO, and were granted a late checkout. However, when we returned to our room before the agreed time, housekeeping had removed all our items, including over $300 worth of food and drinks plus some personal items. The hotel manager, Daniel, initially promised compensation and a free stay but has since been unresponsive. This lack of follow-through is highly disappointing and unprofessional. I would not recommend this hotel due to their poor handling of guest issues.

We had a fabulous time staying here! Check in was a breeze, and JJ at the counter made it easy. We needed a unit that had few/no stairs, and she accommodated us! We used the hot tub several times in the four days we were there and saw some wildlife there, too! Our unit was clean and very comfortable. The beds, bedding and pillows were amazing. We would absolutely book this again.

My Mom is a Marriott Vacation Club member, which is why she picked this location for our family Easter trip. We had a situation where my ski flew off of the shuttle where it was not properly secured. I had my skis on the back of the shuttle, and when we arrived at the property, only one of my skis was there. The driver and I went back to look at the pick up location, to see if the missing ski was left behind. When we got back to the resort, my boyfriend and I looked up and down where the shuttle drove between the pick up and drop off spot. We found my ski propped up on a wood post on the side of the frontage road. Someone had saw it on the road, pulled over, picked it off the road, and propped it up. I did find there was damage on the ski and reported it to the front desk, and hoped I would receive compensation for the repairs as the damage was a result of falling off of the Marriott shuttle. I had to get my skis repaired at the shop, resulting in losing a ski day, and personal money on the repair. These were brand new skis and bindings and after communicating with Liberty Mutual, they denied my claim saying that Marriott was not responsible, and would not reimburse for the damages. The reason I write this review is because my Mom had reached out to the property GM directly, who said he would get back to her but never did. She had her own issues with a mouse in the condo and never received any acknowledgement of the situation or mine. Mistakes happen, but this is a big mistake and a very dangerous one that should be addressed. A ski flying off of a shuttle can cause serious damage and the outcome could have been much worse if the car behind us had not stopped before hitting the ski. I wish this property would acknowledge and apologize for the inconvenience that was caused, and I hope they learn from this, and look at the safety of their ski racks so this never happens again.

Wonderful property, especially for the price. Very pleasantly surprised with how spacious the suite was. We had a full kitchen and plenty of breathing room for our family of 5. Hot tub right out the back door, as well as a raquetball/basketball court, ping pong table and indoor/outdoor pool in the main building. Staff was very attentive. Very conveniently located right off of I-70. We would have stayed longer if we could but had to get kids back to school after a 4-day weekend. This property will be on our short list next time we're planning a trip to Vail.

We’re Marriott Vacation Club owners & decided on this place for an August stay mainly because it was available and not pricey since most people go to Vail in winter. It was a nice place to chill. Activities are mostly for the outdoorsy: biking, hiking, etc. The clubhouse is basic and a little dated. No restaurant or mini mart, but we never had to wait to play billiards or ping pong whenever we wanted. They’ve turned a racketball court into a half basketball court, which my kids enjoyed. We often had the fitness facilities to ourselves. The resort is a short drive or shuttle ride to the village. It is close to 2 supermarkets - you could walk in 25-30 minutes. The room was spacious and the view of the stream was pretty. No balcony in our building, and the kitchen was cramped. Otherwise a very nice room.