Guest User
August 4, 2024
- Bathroom Issues: The bathrooms in our rooms were poorly designed. Using the shower flooded the floors as there were no drains, and we had to use towels to soak up the water. - Rude Staff: The receptionist on our departure morning was rude and unfriendly. After paying a fairly high price for one night, we expected at least basic courtesy. Additionally, the voucher we received upon arrival was only valid for full-priced items in the fridge and not for the snacks next to it. We were not informed about these restrictions beforehand. In addition, we did not face such restrictions at another Scandic hotel a few days earlier. However, none of this would matter at all, had the receptionist been friendly. - Teen Room Issue: We were denied a teen room because it supposedly requires two adjacent rooms with a connecting door. We have stayed at numerous Scandic hotels over the years, and a teen room has always been possible without needing two adjacent rooms with a connecting door. Overall, the stay did not meet our expectations based on previous experiences with Scandic hotels.