Hotels Near Three-men statue in Vaals

Absolutely fantastic staff. Could not do enough for their customers. Checking them in, serving beers, serving food. Only 2 staff members on a busy F1 weekend. Very hard working, a credit to the brand. Thank you ladies

I stayed for over a week at the Novotel in Aachen while on a business trip. The hotel is ideally situated next to a great shopping area. Parking is super easy and you need to use our card key to access the elevator. The same card key access is required to enter the lobby after hours. Seems very secure and safe. Front desk staff were very friendly and helpful. My room as an ”executive” room on the 4th floor, was on a corner and had floor to ceiling windows. What I liked: - Very quiet room - Comfortable bed - Mini-fridge with window and free daily drinks and snacks (5 Item selection including wine and beer) - Great desk setup with memory foam chair - Good TV with external HDMI input - Real glasses in the room - Bathroom wall mounted soap dispenser + other amenities - Nespresso machine with pods and cream To improve - WiFi, even though i was on the premium plan, the signal was weak to moderate - No USB ports - Water pressure just ok - Bathroom sink has not much counter space - AirCon only goes so low (perhaps 24/25?) as other reviewers have noted TIP: If you arrive on a Sunday to Aachen, almost everything is closed, however, towns in Netherlands are as close as a 20 minute drive and most stores are open from noon on Sunday

We stayed here for a night and it’s basic and fine. The breakfast just had the necessities like some eggs, bread, cheese, ham, etc. but it was good. They also had a nice coffee machine so if you want to drink a cappuccino you can! While the breakfast area was small, it was enough to seat quite a few guests. When we arrived (I believe it was around 8:30am) there were tables that were not cleared yet and during our breakfast only one of those tables was cleared and cleaned which is something they could improve so the guests don’t have to stare at trash all the time. The room did not have a fan or an airconditioning, which is fine, but we also could not open the windows at night because they did not have screens and there were quite a lot mosquitoes and other unwelcome guests waiting to get into our room. The windows were also extremely dirty which is quite disgusting since they open inwards. The beds were clean and the mattress was soft and surprisingly comfortable! The bathroom had soap and showergel/conditioner attached to the wall and the showerhead was small but powerful. For the elderly there was a chair in the shower so you could sit down. The towels were clean and there were two shower towels per person. (the smell in the room also gave away a lot of elderly stay there) The surroundings of the hotel are beautiful so for people wanting to cycle or hike its perfect. Outside the hotel is a seating area where you can drink something. The seats were comfortable and there was plenty of shade. While you drink your cold beverage you can enjoy the view of a small lake and fountain separating the hotel from a main road. We read online this was a 2 star hotel but it was worth 4 stars. In our opinion everything was fine but compared to other 2 and 3 star hotels we stayed at it is definitely not worth 4 stars. Definitely a hotel to consider for an event so you basically only have to sleep there. Don’t expect too much. + comfortable mattress + nature + fresh breakfast - cleanliness - check-in - heavy old school room key

The two stars is for the skiing facilities and a kind member of staff who filled a kettle with boiling water so I could have a cup of tea in the evening. The rest is not worth the money!! The rooms are over priced. We had a studio with 4 beds upstairs (one double, two twins) and sofa bed downstairs. The sofa bed cannot be used by friends as it’s right next to a toilet and shower with glass sliding doors, no privacy and you would be woken during the night with people going to the toilet right next to you. There is no kettle, tea/coffee in the room and the cafe doesn’t offer any take away hot drinks. Nor do they offer a selection of caffeine free teas so it’s impossible to have a drink whilst staying unless you have their limited range. The room isn’t serviced daily, strange for a hotel. The photos showed a desk, but there wasn’t one, might not be an issue for some but my children were revising for exams. Worst of all is the food. The cafe menu is full of ultra processed rubbish that comes from the freezer and the quality and taste is awful. If you are staying for a few days you are stuck with this menu as nothing else was open for lunch. Dinner - the hotel charged myself and my two children (aged 11 and 13) €33 each for a buffet dinner - €99 for 3. For this privilege we were offered a tray and 6 choices, to be served canteen style. This was rice, couscous, mixed veg, chicken, salmon or beef stew. Plus bread. Pudding was a few pears and oranges served whole and unpeeled and plain yoghurt you can spoon into a bowl. Not a buffet, this was a canteen with very limited choice, no puddings or icecream. No drinks except fruit cordial and water. When I complained to the staff that for €33 they should be offering some proper dessert options they said they would get some icecream from the cafe but then hid in the kitchen and didn’t come out for the rest of the service. I had to hunt down a staff member to order a glass of wine and was asked to pay for it before leaving. However when I left there were no staff insight and after 10 minutes I got fed up and left. I’ve no doubt it will be added to my bill of €99 even though they said it couldn’t be added to my bill and I would need to pay separately. €33!!! For one main. How can they justify that? The ski facilities are great and ‘some’ of the staff tried to be helpful but it’s clear there are serious failings in how the hotel is run. I won’t be returning and cannot wait to go home and enjoy some fresh food that’s not filled with UPF’s and costing €33 per plate

A beautiful building had a great and royal economic room, good shower facilities, staff at the reception were present, asked for a water cooker and immediately asked if we wanted cups and tea bags. We could be equipped with the Dutch Mountain Trail from here again.

Service was good. Rooms complete. Breakfast was well cared and wide choice. Unfortunately we had the room above the Irish Pub. That's nicely useless. Until 4.00 hours no eye closed. Despite windows close to ventilator, no airco, and was very warm ....These rooms above the pub should actually be used nudity ......

In this hotel I have been staying with a number of colleagues for some time a few nights a week. A top hotel for a business stay! Very nice rooms and always clean. Now I have had to do with a wide range of staff. And no one except they are all very helpful and very friendly. In the morning we also use breakfast buffet, firstly after seeing the tables where this is prepared, I had my concerns. But it was found that it was very wide and even smoked salmon, and that the roasting was also between them, but on request, the one who served the mirror even makes an egg for you.

Interesting, entertaining place! Efficient, friendly and satisfying… Car parking should be available closer by. The hotel itself is well designed. Please watch your TV channel list, half of channels are not available. Overall recommendable - Keep it up!

I was with my husband and we celebrated the 2nd portion of our honeymoon, a wedding gift from our friends and family. Our check-in was smooth and the staff gave us an upgrade to a junior suite with a note and some deliciouschocolates. It was lovely but not very sound proof from other guests. The room could use a few updates as well but the view was beautiful. The property is gorgeous with the château, sculptures, church, rose garden and natural surroundings. We enjoyed our Saturday night dinner at the grill and the service was very good. There are limited dining options on Sunday evening if you don't wish to leave the property. I had a massage with Maureen and she worked wonders on a troublesome back problem. A true professional. The breakfast buffet was quite extensive with local products as well but very busy. Not a calm environment with large groups and an impolite guest on her phone but we appreciated the quality of the food, options and service team. We enjoyed our stay but felt that for such an incredible setting, there was a certain charm lacking with such a whirlwind of comings and goings. Perhaps a future stay but not during peak season.