HOTEL MYSTAYS Utsunomiya

HOTEL MYSTAYS Utsunomiya Reviews

HOTEL MYSTAYS Utsunomiya

2 Chome-4-1 Higashishukugo, Utsunomiya, JapanView Hotel Details
HOTEL MYSTAYS Utsunomiya
HOTEL MYSTAYS UtsunomiyaHOTEL MYSTAYS UtsunomiyaHOTEL MYSTAYS Utsunomiya
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HOTEL MYSTAYS Utsunomiya Guest Reviews

4/5
Very Good
139 review
Verified reviews
Location4.2
Amenities3.7
Service4.0
Cleanliness4.0
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All Reviews(139)
Positive reviews(132)
Reviews with photos/video(9)
Awesome stay(10)
Clean and tidy(9)
Great service(6)
Convenient location(6)
Negative reviews(7)
Tansita
Standard Double Room-Smoking
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 22, 2023
So good 👍🏻👍🏻
Response from Property: Thank you for using with us Hotel Mystays Utsunomiya.You seemed to be able to relax this stay.We are waiting for your next use again. Thank you.
Tokyo radio system
Standard Double Room-Non-Smoking
Stayed in Jun 2023
Couples
21 review
3.0/5
Posted on Jul 29, 2023
It was a rainy day. I recommend to eat Utsnomiya Gyoza in there. It's a so famous food in Japan that is like a Chinese dumpling.
Response from Property: Thank you for staying with us HOTEL MYSTAYS Utsunomiya. You are enjoy the Gyoza of Utsunomiya during the stay.We are waiting for your next use again. Thank you.
HoganHo
Standard Twin Room-Smoking
Stayed in Feb 2023
Business travelers
32 review
4.0/5
Very Good
Posted on Mar 10, 2023
Room spacious, although a bit old. Near JR station
Response from Property: Thank you for staying with us. If you have any question or requests,Please contact front desk anytime.We hope to see you again.Thank you.
Thamali
Standard Twin Room-Smoking
Stayed in Feb 2023
Family
1 review
5.0/5
Outstanding
Posted on Feb 12, 2023
It’s very good and receptions are very kind
Response from Property: Thank you for stay wih HOTEL mystays Utsunomiya.We hope to see you again.Thank you.
Guest User
Hollywood Twin Room 2 Single bed Smoking
Stayed in Oct 2023
Family
1 review
4.7/5
Amazing
Posted on Oct 12, 2023
Thank you for your help several times. I always have a fun and comfortable stay in a very clean room. The location is also good, close to the station. When I looked through the window, I could see the light rail, which made my child very happy!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Hotel MyStays Utsunomiya from among the many hotels available. We are very happy to hear that you were satisfied with your stay. Our hotel is located a 3-minute walk from the east exit of JR Utsunomiya Station, and there are convenience stores, restaurants, supermarkets, and commercial facilities nearby, making it a very convenient location. You can also see the Haga/Utsunomiya Light Rail, which opened last month, depending on the room type, and you can also see it from the breakfast venue. We are very happy to hear that your children enjoyed it as well. If you have the opportunity, please stay at Hotel MyStays Utsunomiya again. Thank you very much for taking the time out of your busy schedule to post. Hotel MyStays Utsunomiya Front
Anonymous User
Standard Double Room-Non-Smoking
Stayed in Feb 2024
Family
2 review
4.0/5
Very Good
Posted on Feb 25, 2024
The location was very good as it was near the station. The hotel itself was also clean and nice. I think I'll repeat it again.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Hotel MyStays Utsunomiya from among the many hotels available. All of our staff are very happy to hear that you will come back again. Our hotel is located a 3-minute walk from the east exit of JR Utsunomiya Station, and there is a convenience store and a shop selling Utsunomiya's famous gyoza on the hotel grounds, as well as commercial facilities nearby. The commercial facilities include supermarkets, drug stores, restaurants, electronics stores, etc. The Light Line tram stop, which opened last year, is also within walking distance, so we believe it will be very convenient for customers going out on the Light Line. We appreciate your compliments regarding the cleanliness and we hope that you enjoyed your stay with us. All of our staff will continue to strive to improve our services so that our customers can have a comfortable stay. Thank you very much for taking the time out of your busy schedule to post. All of our staff members look forward to your next visit. Hotel MyStays Utsunomiya front desk
Guest User
Superior Double Room-Smoking
Stayed in Aug 2023
Friends
1 review
3.7/5
Posted on Aug 9, 2023
When you first enter the lobby, there are only steps. What should I do if the box is too heavy? ? And the entrance is very small. Since it was the busy season, there was only a smoking room left, and there was a strong smell of cigarette smoke when entering. I was busy, so I understood and tolerated it. But the bathroom also stinks! The kind with body odor! ! Never go there again!
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Response from Property: Thank you for staying at Hotel Mystays Utsunomiya When you arrive, you are troubled by the stairs and luggage. There is an elevator directly to the lobby at the side entrance of the hotel. We are deeply sorry that we cannot provide you with more detailed instructions. We sincerely apologize for the unpleasant smell in the bathroom, and sincerely accept your valuable suggestions and guidance. We will work hard to improve and change. Thank you and sincerely welcome you to visit us again
Guest User
Superior Triple Room-Non-Smoking
Stayed in Jan 2024
Business travelers
9 review
3.7/5
Posted on Mar 4, 2024
The room was spacious and I was able to cook my own meals, which was much more satisfying than I expected.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hotel MyStays Utsunomiya. We are happy to hear that you were more satisfied than you expected. The rooms are equipped with a kettle and a refrigerator, and there is a microwave oven available for guests to use. You can easily find dining and shopping around the hotel, so please feel free to ask the front staff. All of our staff members look forward to using your service again on another occasion. Hotel MyStays Utsunomiya Front
あんず358
Standard Double Room-Non-Smoking
Stayed in Jun 2023
Couples
9 review
3.0/5
Posted on Jun 25, 2023
The hotel is close to the station, making it convenient for going out. I was concerned about the mold in the bathroom and the drain pipe in the sink, but other than that, I don't think there are any problems considering the location. Wouldn't it be nice if there was a replenishment of tissues? It would be nice if the temperature of the air conditioner could be controlled in the room.
Original TextTranslated by Google
Response from Property: Thank you very much for using Hotel MyStays Utsunomiya. We sincerely apologize for the inconvenience caused to you due to the lack of cleaning, even though you chose one of our many accommodation facilities. We will take seriously the valuable opinions you have provided and will work to prevent this from happening again. Air conditioning is centrally managed throughout the building, and only the air volume can be adjusted in the room. Although it is difficult to make immediate improvements, we will address this as a future issue. Our hotel is located about a 5-minute walk from JR Utsunomiya Station, and there is a convenience store on the first floor and many restaurants in the surrounding area, so we think it is very convenient for your stay. If you have the opportunity, we would appreciate it if you could use our hotel again. Thank you very much for taking the time out of your busy schedule to rate us. All of our staff are looking forward to your next visit.
美味太郎
Economy Single Room-Non-Smoking
Stayed in May 2023
Solo travelers
205 review
5.0/5
Outstanding
Posted on May 19, 2023
It's a beautiful building, very close to the station. The front desk staff was excellent, and I was able to stay in a clean building with peace of mind. There are many famous Utsunomiya dumplings in the neighborhood, so you can use it for both sightseeing and business. In addition, it is hotel where we want to stay at.
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Response from Property: Thank you for staying at HOTEL MYSTAYS Utsunomiya. I am happy to hear that "the front desk staff was excellent and I was able to stay in a clean building with peace of mind." Did you eat gyoza? In August, the LRT will start running in front of the hotel, so if you have the opportunity to come to Utsunomiya, we would appreciate it if you could use it again. We are looking forward to seeing you from all the staff.
NAYA
Standard Double Room-Non-Smoking
Stayed in Oct 2023
Family
9 review
3.2/5
Posted on Nov 16, 2023
The location in front of the station is convenient, but the entrance is difficult to find and the overall appearance is undeniably old.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Hotel MyStays Utsunomiya from among the many hotels available. We sincerely apologize for the inconvenience caused due to the deterioration and structure of the building. Our hotel is located a 3-minute walk from the east exit of JR Utsunomiya Station. Once you cross the first intersection on the main street, the hotel entrance will be in front of you, and there is a Family Mart on the first floor of the building. The lobby is on the second floor, so you can take the escalator up. If you give us a call, we will be happy to provide you with information about the location, so please feel free to contact us. Thank you very much for taking the time out of your busy schedule to post. All of our staff members look forward to your next visit. Hotel MyStays Utsunomiya front desk
Guest User
Hollywood Twin Room-Smoking
Stayed in Oct 2023
Family
1 review
4.2/5
Very Good
Posted on Nov 8, 2023
The breakfast buffet had a lot of variety and I was satisfied. I would like to use it again if I have a chance. The bed in the room was very comfortable and I slept soundly.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hotel MyStays Utsunomiya. Did you have a good night's rest? I was relieved to read your comment, ``The bed in the room was very comfortable and I had a good night's sleep.'' We are happy to hear that you enjoyed the breakfast as well. All of our staff members look forward to using your service again on another occasion.
ガリシン
Standard Double Room-Non-Smoking
Stayed in Apr 2023
Business travelers
14 review
4.5/5
Great
Posted on Apr 14, 2023
It's about a 5-minute walk from the station, and there are Famima, Seven, a supermarket, and an electrical product store nearby, so it's very convenient. And the price is reasonable, it's pretty clean, the service at the front desk was good, and I'd like to stay again. thank you very much.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Utsunomiya. With the redevelopment in front of the station, we have received many comments that dining and shopping have become more convenient. All the staff will continue to strive to be a better hotel in the future. We are looking forward to seeing you again on another occasion.
Guest User
Superior Double Room-Non-Smoking
Stayed in Sep 2023
Couples
2 review
4.2/5
Very Good
Posted on Sep 20, 2023
Very convenient as it is close to Utsunomiya station. There is a convenience store at the bottom of the hotel, so if you need anything you can easily go there, which is good!
Original TextTranslated by Google
Response from Property: Thank you very much for using Hotel MyStays Utsunomiya. Did you have a good time relaxing in your room? There are convenience stores and supermarkets nearby, so we have received many feedback that shopping has become more convenient. In the future, all of our staff will continue to strive to provide customer service that is close to our customers and provide a comfortable space. We look forward to having you stay with us again in the future. Hotel MyStays Utsunomiya front desk
Guest User
Economy Single Room-Non-Smoking
Stayed in Aug 2023
Business travelers
24 review
3.7/5
Posted on Aug 11, 2023
It was nice that it was close to the station. There was some damage to the wall of the room. It may have been a coincidence, but I was concerned about the loud voices of the neighbors outside late at night.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Hotel MyStays Utsunomiya from among the many hotels available. We sincerely apologize for the inconvenience caused by the damage to the walls and the late night noise. We take the comments we received from our customers seriously and will continue to strive to improve. Thank you very much for taking the time out of your busy schedule to post. All of our staff members look forward to your next visit. Hotel MyStays Utsunomiya front desk