Guest User
October 9, 2023
It's not the hotel's fault. I know that the previous guest was entirely at fault.
We checked into a dimly lit hotel, went to a nearby izakaya for dinner, and returned to our room around 9 p.m.
My husband went to the bathroom to take a shower right away. A little while later, he started screaming, "Call the front desk!" When I asked him what was going on, he said that the water was backing up from under the sink, not from the bathtub. There was no phone in the room, so we went directly to the front desk, but it was late, so we had to use the shower in another available room. We'll come and clean it right away.
I would understand if we had been changed to a different room, since we had children with us, but it didn't make sense to just have a shower in a different room. I asked a staff member to take a look at it, and after removing the sink and cleaning it, it seemed that the razor was the cause of the blockage, and that was what was causing the backflow.
They cleaned it up and said it was fine, but I didn't feel like using it at all. Of course, the children didn't want to use it either.
The next day, we stopped off at a day spa on the way home, but when we checked out, we just put the key in a post-like place at the front desk.
It may be simple, but this time I wanted the person in charge to apologize one more time. Or was the person who came to clean the room the person in charge?
This time I had to stay at the hotel at short notice, but I will never stay there again.
Original TextTranslation provided by Google