Hotel Beijers

The room was very clean. There is no elevator at the hotel but the staff help me to take all my luggage to the room.

The charm of this hotel is its strength. It is in a good location of Utrecht and it is decorated very nicely. I booked the cellar room, as it looked unique and spacious. And it certainly was both. First of all, you have to enter the room through a heavy hatch door. That was difficult to manage with heavy luggage. The woman checking me in to my room was kind and helped me carry down the luggage. She showed me how to work the key into the full average door at the bottom of the cellar (but not really how to use the key to the hatch door...which will come later). One small downside is that the room is not air conditioned, but they do provide a good-sized fan and that helped quite a bit. Also, the cellar room does not have curtains on the windows so anyone passing on the sidewalk could see me when I was in bed. That was a bit unnerving. About the unique entry door: I had to return to the room later in the evening and use my key set to get in through the hatch door. Unfortunately, my key stuck in the lock and would not open. The hotel does not have 24-hour front desk service so no one was available inside to help me. I had to stand on the street for a bit to figure out what to do next. I was eventually able to lift half the hatch door and squeeze/twist into the bottom of it (all the while holding up the heavy top so it didn't drop on my head). Doing all this caused my clothes to tear and skin to scratch. But I made it inside! I was able to unlock the hatch door from the other side and wrangle my key set from the lock. Overall, while I would not stay again at this hotel due to my difficult experiences, it did have charm and it was very spacious.

A delightful hotel in the heart of Utrecht. The building is a large converted house, and the rooms are each impeccably decorated and maintained to a high level. The staff are professional and friendly. A simple but fitting breakfast is provided in the downstairs restaurant. Highly recommended for short stays and romantic getaways.

Despite some glowing reviews, this place feels more like a hostel than a hotel. The staffing is minimal and there is no one about after 6pm. The main issue is insulation. Absolutely freezing room that only improved slightly after heating turned on. Sound insulation poor Avoided breakfast based on cost/quality. Much better to go to the centre - many choices. Great location, poor/non existent customer service..

If you want the usual hotel stay then this is not the place for you. If you want to stay somewhere different, unique, amazing, comfortable with great staff and a chill vibe then this is the place. Very central right beside the Dom and lots of cool bars and restaurants. The bed was one of the most comfortable I ever slept in. The staff were great especially Sergio who went over and above to make my stay a great one. I would definitely stay here again.

Though the room and location were fine, the experience was heavily impacted by very poor customer care. With my reservation I applied for the breakfast that would be provided on the premises. In the online FAQ I could find that the breakfast would be served in the room. As I needed to leave at 8:30 AM, I was hoping to have breakfast at any time between 7 and 8:15 AM, a broad timeframe I would say. As the morning of my stay arrived, soon it turned 8 AM and I called to inquire when and where the breakfast would arrive. I was quickly referred to a colleague who did not call me back. After calling once more, I was reffered again and nobody called. At 8.25 AM I had to leave so I needed to check-out. At the check-out counter nobody was available, so I called again and quick arrangements had to be made so that I could catch my appointment and find some breakfast. Afterwards I was e-mailed with the message that the breakfast was down the stairs and nobody was available for answers due to the fact that they were preparing breakfast. Why nobody could just tell me this, either on the phone at three different times or on their website baffles me. A fine experience in the room was eventually crushed by this terrible service. I strongly discourage my closeby friends and family to stay here, since the hotel can't seem to juggle the amount of customer they accomodate. They should do much better and I hope they will prove me wrong one day.