Grand Hotel Karel V

Beautiful large room and bathroom decorated in old but tasteful style. Very friendly staff who kindly arranged some laundry for me even though they don’t normally offer on the weekend. The key for me was the bar and bistro - it was cold and wet outside and these were cosy, friendly with excellent food, wine and service. A truly treat experience.

This hotel is in a fabulous location and backs right up to old town Utrecht. The staff don't seem overly friendly and in fact, I think we only received a smile 3 times in the week that we were there. The rooms are big, and the welcome note was appreciated, even if addressed to my husband who wasn't traveling with me and had nothing to do with this reservation! Breakfast is fantastic with a huge selection to satisfy every dietary requirement and while expensive, felt like a reasonable price for everything that was available. The grounds are beautiful and seeking shade one afternoon we tried to sit at a table under umbrellas outside the dining area. We were quickly moved away from that area by a very brusque member of staff and told to try in the garden area. The staff in the garden/bistro area subsequently told us we couldn't sit there if we weren't going to order anything. I think if the staff had felt more friendly, then I would have felt more inclined to give a higher rating. However, this doesn't detract from the fact that the hotel is very clean and well maintained, the rooms feel spacious and well-appointed although the bathrooms feel a little dated. There is a very small pool area and gym but we never got the chance to utilize either space. Proximity to the beautiful city of Utrecht really can't be beaten, and it did feel special to stay somewhere with such history and I left a little bit of my heart in Utrecht. Overall, I'd recommend this hotel and would absolutely return to stay at this fabulous location.

A wonderful stay at this superb 5 Star hotel in the heart of the beautiful city of Utrecht. The wonderful Koen van der Berg and the team are the epitome of excellent customer services and high standards. This is my 4th visit and it won’t be my last. From the well appointed rooms and beautiful grounds to the excellent facilities, this has to be one of my favourite hotels. The Michelin Star Karel 5 Restaurant is simply sublime and an experience not to be missed. A culinary masterpiece awaits that scintillates the tastebuds and reveals delightful experiences in every bite. Chef Leon & his team bring theatre to the table. The passion and knowledge of the team ensures diners are captivated from the start of the performance. The star of the show is the ingredients and how they have been elevated into works of art and brought to life with classic, delicate finishes. I enjoyed every dish that was served on the meat & fish free set menu. Each one championing to be my favourite, only to push me into a quandary to decide which was the most memorable. A truly exceptional experience that embodies passion and excellence.

Beautiful hotel, conveniently located in walking distance of Hoog Catharijnen. Very attentive and welcoming staff, gorgeous bedrooms with comfortable beds. The rooms have complimentary bathrobes and slippers. Breakfast is first class and the dining area is stunning as is the rest of the building. There’s a small pool with a whirlpool and sauna. Everything is clean. There are plenty of towels and shampoo and shower gel available. We stayed for two nights/three days with 5 adults ranging from 20-56 year old.