Hotels Near Dom Tower in Utrecht

Unfortunately, this was one of my lesser hotel experiences. I had booked (and paid for) a room but walked away frustrated during check-in because of the receptionist's attitude. Here's my story in brief: Upon arrival, I was asked to pay the tourist tax. I noted that I had anticipated this since I had also paid these costs on-site during my stay at the same hotel the previous week; however, the booking had stated that the price included all taxes and fees. It wasn't about the amounts (just a few euros). My comment was intended as feedback, so the hotel could better align the information on the booking sites with reality. The staff member immediately became defensive and claimed I was wrong and that the problem was with the booking sites. As if I had made a mistake. After this unpleasant reception, I went to my room. I had specifically looked for a hotel room with a larger bed for more space around me and had found a twin bed online at Leonardo. However, upon arrival, it turned out to be a single bed, pushed against the wall. When I mentioned downstairs that I had booked a twin bed, I was told that I was wrong according to her system. A kind of blaming discussion ensued, stating I could have known this because I had been there the previous week (although I had a different room with a double bed then). I could get another room, but for an extra charge. When she asked me to send a screenshot, I pressed forward in my confirmation email and handed her my phone to enter the email address. Apparently, my attitude was not right: she said she would refused to help me further this way. She was busy enough (I was the only guest at the reception at that time). I did not use a single rude word and simply spoke in a calm tone. The approach of blaming the other first, responding gruffly and unfriendly, and then making accusations was unacceptable to me. I left and booked a hotel room elsewhere, where taxes and fees were indeed included in the online paid amount. It was anything but a relaxing evening in preparation for my next workday. For comparison, my hotel experience from the previous week: the room was decent, somewhat dated, but the location is ideal next to the station. The staff were much friendlier and more polite then. My stay was otherwise satisfactory.

Nice hotel, decent rates, good bathroom, but really just lacking in information. First off, the hotel is in a mall, and there’s no indication of which doors are open after the mall closes and which aren’t. Google Maps is unaware of that, so if you’re relying on that or a similar service to get you back to the hotel, be aware that will not work, and employees will not provide you with useful information about this unless you ask. For the record, I eventually managed to enter via Catharinje Esplanade. Second, maybe it’s because I visited on a holiday, but there was no front desk or room service late at night, which would be totally fine IF that communication were provided. But there was no indication whatsoever that the supposedly 24 hour room service was not actually 24 hours. Again, certainly don’t begrudge employees a night off. But *management* needs to do a much better job communicating what services are or are not available and when. Don’t promise something your employees can’t deliver. If management would just set realistic expectations and provide a little more useful information, this would be a nice hotel.

Only steps away from the Utrecht Central Station, this Hampton Inn is extremely convenient if traveling by train. Amsterdam and AMS are about a 30 minute train ride. The hotel is located inside a shopping mall which is very safe and secure. The old canal area, with its many shops, bars, and restaurants are also just a very short walk away. Rooms are typical for this hotel brand, but maybe a bit smaller if you are accustomed to American sized rooms. The free breakfast can be crowded at peek hours. However, the quality of the breakfast is outstanding for a select service hotel.

No problem with online reservation. Cheaper rate if paid in advance. No cash payment accepted on site. About a 7-minute walk from the train station and right beside the old town. Self-check-in/out possible (works well) or in person. Locker available free. Elevator. Room with large comfortable bed at the back of the building very clean and quiet but really not spacious. Small shelf for a carry-on suitcase & a sink. Some hooks on the wall but not quite enough. A towel rail would be nice. Decent shower but no curtain so water spreads to toilet (dries quickly but a curtain would be better). Towels, basic toiletries and blow-dryer. Large t.v. Good wi-fi. Towels changed and garbage emptied every day. No fridge or microwave in sight (too bad!). Restaurant downstairs offers breakfast & other meals ($). Albert Heijn grocery stores at train station & underneath town library accepts cash at service counter. Pleasant & helpful staff. Would stay there again!

I booked this hotel through Hotels.com using my tesco reward points. So I only had to pay taxes. I stayed from Wed-Mon in the middle of July. I was sent the long way around to this hotel by google maps but when I said to the receptionist that I wouldn’t be able to walk that way at night she corrected me and it was only a short climb up the steps to the train station. I arrived at 11am and was just expecting to use the toilet and leave my luggage. But Estella said my room was ready and so I went straight up to the 9 floor. My room was right over the train lines but with the windows shut you did not hear them. A huge bed, lovely shower and a fridge. The bed was very comfortable. I needed to get to De Meern to see friends and Estella pointed me in the right direction for a lovely walk which took 60 minutes in the lovely countryside. Breakfast was great and and even though the hotel was full there were no queues for breakfast. Throughout my stay all staff were kind and polite. My only negatives and they are so small was when I asked for more regular coffee reception didn’t have again and the cup holder on the ice machine was nearly always empty. Overall I have had a excellent stay and I will be back.

The room is average, up to international 3-star standards, but the service is average. They came to clean the room and didn't change the sheets and quilt covers for three nights. There was no toilet paper and they didn't change it either. I had to go to the front desk to ask for it myself. The only thing is that it is a little closer to the train station

Nice hotel, location near at utrecht central station and shopping center. Bed comfortable with wide room. Will come again in this hotel.

Nice, clean hotel in a great location for the train/tram and football stadium. Check in was quick and got a nice g&t welcome drink. Service was quick and the staff were friendly. The room was nice, but the view wasn’t the best. No kettle facilities in the room which is a must for me! However, they serve hot and cold drinks downstairs. The outdoor area on the canal was lovely in the sun! Would definitely stay again.

Hotel DeBlend is located across from the headquarters of Douwe egberts in a semi-industrial area of town, but was very quiet and very convenient. The air conditioning is a terrible inconvenience just like it appears to be in every other European hotel except for the hunfelt. You are not actually in control of the temperature of your room it just makes it a little more cool for a little more warm. You don't have any real control. We found it got a bit warm at night. It is a primarily self-service hotel, but the instances where we required human assistance, the staff were very kind and accommodating. The kitchen is very convenient feature for anyone staying more than a few days. We highly recommend 2L DeBlend.

Very good stay in holiday inn express utrecht paperdorn. Helpful staff at reception. Pleasant setting and views of lake. Good food (chicken curry) and great service at bar and in restaurant from Milana and Hossein. Convenient parking under hotel. A supermarket is nearby. Would recommend for a business trip.