Best Hotels in Utica, United States

We loved the historical district &everything was close in travel timethe pool was closed because of health departments on Friday but the 8 and 12 year Olds went with mom dad and 82 year old great grampa to go cart track it was alot of fun only a 5 hour trip from tinley pk Illinois

With a stay at Comfort Inn Utica in Utica, you'll be in the business district, within a 15-minute drive of Oakland University and Jimmy John's Field. This hotel is 17.1 mi (27.5 km) from Detroit Zoo and 2.1 mi (3.4 km) from Lakeside Mall.Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.Take advantage of the hotel's room service. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Utica? This hotel has 237 square feet (22 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 101 guestrooms featuring refrigerators and microwaves. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.

Made our trip very comfortable. A trusted hotel. I was very pleased with the location. Visited family with comfort knowing that the room was trusted. Service provided extra towels when requested. Overall, great visit.

The hotel okay the carpet where my room was located did not lay flat needed to be tightened. I almost tripped on it a couple times while walking to my room. There was no coffee for the coffee maker For next morning so I tried to call the front desk but the phone in the room did not work. The man at the desk was aware of the phone not working and stated he would get coffee for me which never happened. Saturday evening you could smell cannabis in the hall which was a non smoking hotel. Sunday morning during check out I went to the front desk to tell them the toilet was not working and to get a cart to load my car, I did not find anyone at the desk or at the cafe. When I went back into the room after loading my car to check make sure I didn’t leave anything the bathroom floor was flooded but I could not call the desk since my phone wasn’t working and no one was around in the halls. This hotel needs employees that can be around to help it’s guests! Also phones in the room are mandatory! For the amount I paid for two nights I could have stayed somewhere better and at least had coffee! I won’t be staying at a Marriott any time soon!

This location was a bit run down. I’ve stayed at several holiday inns in the past 6mos and this location was one of the bottom. They still had tubs and curtains. The newer nicer locations have nice walking showers. With the tub there was mold in the corners and the ceilings are buckling. I was charged double but I will say it was fixed quickly. Staff was extremely nice. The hotels upkeep was just not up to my personal liking. The location of the hotel was why I selected it. It was near absolutely everything and anything you could think of...... mall, shopping, outback, Friday’s, longhorn, chili’s, red lobster, etc.

PROS: Location. The hotel is in a quiet residential area close to restaurants and shopping Exterior: charming for a chain hotel. Nice courtyard Room size: spacious 1 and 2 bedroom suites. Adequately equipped kitchens Beds: comfortable, though a little soft Breakfast: good choice of hot and cold foods. Crispy bacon! Public areas: cozy and welcoming CONS: Upkeep and maintenance: Bathrooms in particularly bad shape. Peeling cracked paint on walls. Bathtubs with no slip base not scrubbed properly resulting in gray residue on the base. Lack of attention to details: First room we stayed in did not have any working phones. Staff seemed indifferent to this security issue. Reported the problem twice. Apparently maintenance staff was not available to on the weekend. Finally offered us a different room upon my mentioning that I would chat with the manager on Monday. New room had lamp shade in living area dangling by one hook. This is not something housekeeping could have missed. It's just lack of caring. Bedding, though clean, had visible staining on the sheets. These sheets should have been replaced. Not up to Staybridge standards based on other Staybridge locations we've stayed at.

This is my new favorite hotel in every city I go for business. Rooms have everything you need. Bathrooms are brand new and perfectly clean. Beds are super comfortable.

The staff is welcoming, the price is acceptable and the price is high. There is a swimming pool and gym on the first floor.

Nina Kilyan a minute ago on Google 1/5 I do not know where to Start. We had a horrible, disgusting, disgusting. The bathroom were so dirty. It was the most disgusting place you can ever imagine. There was a party next to our hotel room, it was so LOUD. They were running back and forth down the hallway screaming. My 9 month baby woke up 3 times, my in-laws and I did not sleep all night. I for sure think it was the receptionist friends. because I called so many times to complain that every time she was going up I would hear her whisper to them to be silent. After my 6th complaint I heard the guy saying room 217 is complaining. Right when I heard them my heart stopped. I though we were going to die. My mother in law said did he just say our room number?? They kept knocking on my door all-night we were so scared to open the door. After many complaints finally called once again and told the receptionist I was calling the police . She came upstairs and told them to leave instead they partied outside with loud music wanted to leave the hotel that same night but we were so afraid that we were going to die. I waited till 7 am until those losers fell asleep so we can escape. This guy is a complete liar. They gave out my room number. There camera doesn't even work, their own staff stated that. I tried calling the manger numerous times and left plenty of voice mails and still no call back. This place is trash. Protect your family at all costs

If you are looking for a location with the customer in mind, this isn't the place. My husband had business in Michigan and the company booked us at this site. I tagged along for some time away. The facility is clean, but the service is lacking. We needed a late checkout on the final day we were there as his meeting didn't end until the same time as check out. I wanted to be able to stay in the room and load the truck when he got back...we only needed an extra hour. I started calling the hotel two days before we'd arrive to see about the late check out. I was told I had to call back the next day as there was no one there to authorize it that day. So I called the next day only to be told they couldn't do late check-outs until the morning of departure. What? That is crazy. We needed to know before then as the check-out time determined when we'd have to load the vehicle and if I'd have a place to wait for him. We checked every day to see about the check-out time only to be told they couldn't tell us anything. The day before we were to leave, the desk clerk told us we should be able to arrange a late check-out that evening. When we came back from dinner, we asked about the check-out again. This time, the desk clerk, who was lounging in the chairs in the lobby, told us we couldn't do a late check-out until the next day and she didn't know why the earlier clerk would have told us we could do it the evening before. So I called the front desk at 12:15 a.m. to request the late check-out and was politely told it would be no problem and it was arranged immediately. Give me a break. I can't believe they couldn't do a late check-out earlier in the week. The company hosting the meetings my husband went to told him they'd had the same issue with the hotel in the past when they requested late check-outs for spouses attending with their spouse. In addition, in-room amenities are missing. No coffee maker is available nor is there one you can get from the front desk. They keep carafes of coffee and ”hot” water in the lobby. The water was lukewarm at best and the coffee was the worst I've ever had. It looked and tasted as if it had been sitting in the carafe since the day before. No closet to hang clothes in the room nor drawers to put anything in. They have storage under the bed and some pegs on the wall to hang things as well as hangars above the refrigerator that are too short to put much on. Our bathroom door wouldn't stay open so we had to block it open with the Kleenex holder. The small working area is next to the register for the heating/cooling so either warm or cold air blows on you while you are working. We saw very few guests staying at this location. Maybe if they kept their customers in mind, they would have more business. I hope my husband's company picks a different location for future stays.