Las Ventas

I booked room for 3 persons but hotel said they don’t have the information. So, they upgrade the room with extra bed for free of charge. The problem is the provided room is next to elevator. It makes very loud noise all the night.

Shocked to discover that both our sat nav and Google maps couldn’t find it. Both sent us up and down the same wrong road for 25 minutes before we reverted to a different app! Well done to the reviewer who lulled us into a false sense of security by saying “ easy to find”☹️ However; on our way out we discovered it was spitting distance to the A68🤣 Came in off the Z40 Zaragoza ring road via what must have been the scenic route , so beware!🤣🤣 Eventually found it and got our room but signage is non existent. Arriving from the direction we came we knew to look for a petrol station in front and parked up. From the car park you come in via the cafeteria because that is the only obvious door but then look around for clues where to go. The kind woman who later sold us beer helped us and another couple who arrived after us who did the same thing. If there was a sign directing you to hotel reception it clearly isn’t obvious enough. Room tired looking in need of some TLC and whilst not particularly inviting, comfortable enough. The receptionist didn’t crack a smile once. I know that language can be difficult sometimes but it did feel like we were an inconvenience. Despite reception telling us the cafeteria was open from 17:00, the staff said dinner wasn’t until 19:30 but until 15:30 we could get pizza or sandwiches. This may just have been a confusion of communication between Spanish and English! The cafeteria is just that with a truck stop feel. We bought food from the garage next door. Drunk people running along our corridor at 03:00am for 20 minutes leaving no chance of a decent sleep even with ear plugs. Apparently there was a wedding in their “ other restaurant” so maybe that explains the disturbed night. There was nothing welcoming or attractive about this hotel other than lovely beer lady! At £75 a night, awful, there must be better places around Zaragoza for that money.It looked great on line but our experience was a very different reality. For our next road trip in Spain we will try somewhere else; probably to one we’ve used a couple of times before.