Guest User
January 31, 2023
We stayed there 4 days, the hotel is quite far from the centre. We already knew that but they do not provide a transfer to the centre, such as other hotels like the Alto Calafate does. it is pretentious but not good. When we arrived after having payed 300.000 pesos, witch are about 1500USD the receptionist tells us that we had to pay 3800 USD!!!!! The administration had left them a handwritten note where it sayed that, totally disrespectful, they never apologized. The breakfast has bad coffee, a fruit salad that probably comes in a can, and very little options. They renewed the front desk but not the rooms wich are old. We hired the excursions from the hotel, that happens to own or be owned by a tourist agency. One of them was terrible, they put you inside an altered pick up, thouse originaly for 8 but these ones sit 8 people, 8 hours knocking the head against the ceiling without being able to see anything!!!! But the worst had yet to come. We were for, but 2 of us did not want the massage we had alredy payed, so the other 2 decided to take their massage as well, they didn´t let us!!!! We has payed for it!!! Unbelievable!! Terrible adminsitration, we had to make like 4 transfers because they kept changing the price and then this. I DO NOT RECOMEND THIS PRETENTIOUS STILL PROVINICIAL HOTEL.