Absolutely loved this place! I originally waited too late to schedule a hotel driver to pick us up so I had resigned to just grabbing a taxi. A quick email to the hotel and they said they will send a driver complete with a placard and my name on it. Great! Check in was easy and smooth. The front desk staff was great for our entire stay. They asked for our departure date and flight time during check-in to ensure they schedule the hotel driving service to the airport. Got to love that! I reserved a suite with a view of the Beagle channel and patio. It was the best! First night, I ordered a bottle of wine and sat outside for an hour just taking in the view. Amenities were great including a safe, mini refrigerator and coffee maker. The bathroom was large and included a good size shower of grey slate and was made for larger people, complete with a rainwater shower-head. Shower gels, shampoos, conditions were L'Occitane and resupplied daily. Also provided were plenty of towels including wash towels as some travelers have asked about. A full bathtub was also included for those wanting a more relaxing event. One nice amenity was the cold and hot water dispenser available in the hallway, where we filled up our water bottles every day and night. One important thing I noticed every night is how quiet it was a bedtime. Great night sleep for our entire stay! While we did not utilize the spa, the indoor heated pool was nice. A well-appointed gym was also part of the spa experience and would meet just about anyone’s workout needs. Free weights as well as weight machines and treadmills were part of a nice gym experience. The gym may not be open as early as some might like, but when you are on vacation, you adjust! Aside from these features, there is a Concierge on site for most of the day and evening and that was super helpful. This was a nice benefit and one that seems to be missing from other hotels we have stayed at on other vacations. Even if you have plans already scheduled, it is nice to run them past these people just as a reality check. Our schedules were very tight and thankfully we did not have any hiccups. A quick review by someone knowledgeable was a nice confirmation. One of the best features is what I will call the solarium room. A room covered in glass with an incredible view of the Beagle Channel with couches and comfy chairs was the best. Add to that, a waiter will deliver any drink you can come up with from a cappuccino, wine to a pisco sour. I spent way more time in this room than I will admit. Check out was at 10:00 am and we hated to leave, but after breakfast, a hotel staff member took our bags and loaded them on the hotel bus. Sad to leave, but a great hotel stay and a smooth arrival and even smoother departure made our stay the best!