Wanda Vista Hotels in Urumqi

This was an excellent hotel with superb services. The staff, in particular was very helpful in arranging drives to various interesting sites. The lady called Sophia spoke excellent English which made life easy for foreigners. The only thing I would recommend is that they make an effort to clean the carpets more thoroughly.

The Yilite Hotel provides a great place for travelers to relax after a busy day. The Yilite Hotel offers a pleasant stay in Urumqi for those traveling for business or leisure.The hotel is only 2km from Wulumuqi South Railway Station and 20km from Ürümqi Diwopu International Airport, giving guests a number of convenient transportation options. This hotel is located near many of Urumqi's attractions including People's Park of Urumqi, Lingguan Lane Food Street and Tata'er Temple.After a long day of sightseeing, guests can retire to the comfort of the hotel. This Urumqi hotel provides parking on site.According to our guests, this hotel provides a very high level of service. For guests traveling on business, this hotel is consistently one of the most popular choices.

It was great to stay in this hotel when I came to Urumqi for business. The service attitude of the front desk was very good. When I was resting in the lobby bar, the waiter also enthusiastically poured me a cup of free black tea. It really felt like home. The room was large and super clean. It was very comfortable to stay. The hotel has a parking lot and gave us free parking. It was great [强][强]

Some of the good reviews are from the heart. The smiles at the front desk, the thoughtfulness of the concierge, and the meticulous service of the hotel service team exude the heritage of the Hilton brand. I won't say much about the hardware. The hotel's feature is not the Internet celebrity landmarks and taking photos, but the real diamond service. After staying in so many hotels, the service of Hilton Urumqi is still the best. Special thanks to Ms. CoCo, the customer relationship, for your warm and thoughtful service, which made me feel at home this time.

This is the fourth time I have stayed here, and every time I have a new experience. This time I was also very satisfied with the accommodation experience. I arrived in the middle of the night and the front desk staff warmly received me and professionally solved some problems with the house. It was a very good experience. I would like to make a special note that after the stay, Sister Song, the waiter on the 15th floor, saw our family travel and immediately sent us dried fruits and yogurt. During the stay, my family's clothes were torn, and she also kindly helped to sew clothes. It was like returning home. Thumbs up for Sister Song's enthusiastic service👍 It fully reflects the hotel's high-quality management and thoughtful service concept from the front desk to the cleaning! ! !

The pros: it’s attached to a high end mall it has a top of the line automatic bidet as it’s part of Marriott group, interior of room is reminiscent of its sister brand, the EDITION has a beautiful executive lounge Service and lift arrival is always prompt Bellboys and L1 aunties are helpful, earnest and friendly Byredo toiletries The cons: Poor awareness by local drivers resulting in many drivers, dropping off the wrong entrance Signages of the hotel can be vastly improved, as it’s not immediately clear that reception is at L37, and that there’s even a L1 lobby Room was stuffy even as I tried to lower the thermostat to 18 celcius, I was still perspiring in my room and the middle of the night One of my wash sinks was clogged The pillows are not exactly comfy and I didn’t know there was a pillow menu until the day of checking out, even as I stayed in other Conrads of the world Most of the staff who are in their twenties and thirties, have major rbf until you actually speak to them where they appear to be more pleasant and accommodating

This is the second time I booked this hotel. The front desk service is very good, especially the supervisor Nur, who is very enthusiastic, polite and attentive. Check-in is possible at 12:00 depending on the availability: Very good. Check-out is possible at 15:00 depending on the availability: Check-out is possible 👍👍

The hotel is quite satisfactory and meets the standards of the old five-star hotel. The hygiene and breakfast are all good, and the bedding is comfortable. As long as you don't require a modern style, you won't step into the pit. The little beauty at the front desk is also very good. We arrived late, and there were no adjacent rooms for two rooms. Seeing that we had elderly people who needed care, she actively helped us coordinate adjacent rooms. Thank you very much. I forgot to ask your name, I'm really sorry. Finally, let's talk about the shortcomings. I don't know why the door of the hotel lobby was not allowed to go up. It rained heavily in Urumqi on the day of arrival. After parking, I walked to the lobby in the rain. It was too embarrassing. The key is that there are elderly people. It's unacceptable to get wet in the rain. I also reported this to the front desk lady on the same day and got a timely response. Early the next morning, the front desk handled the extension of stay. The lady said that the lobby manager happened to be there. After reacting, I talked to the lobby manager, but I was very disappointed. This fat male lobby manager was extremely arrogant and rude. He looked down on people and didn't care at all. In the end, I guess he was helpless and said thank you with his back teeth. Sure enough, the iron block blocking the road was not removed until check-out. Finally, the concierge of this hotel is useless. It rained on the first day and the car could not go up. They would have given me an umbrella. On the second day, I needed to move something from the car to the room and needed the concierge's cart. There was no one in the concierge department. I asked the front desk and was told that they were not working and would have to wait for ten minutes. I said I didn't need help and just needed to get off the car. They told me that I could push it myself. I pushed the cart to move things. When I came back, the concierge had already started working. I pushed a big cart by myself, and the concierge just watched. It would have been fine if they didn't help push it, but they didn't even help open the door. Finally, to sum up, the five-star facilities are put up by a makeshift team.

I had a very pleasant time in this hotel. The hotel design style is very unique, the room is full of warm atmosphere, the front desk staff is warm and thoughtful, and they are very patient in answering questions. The room is clean and tidy. I will choose this hotel next time.