Hotels in The Xinjiang Museum/Youhao Road, Urumqi

This time I had a very good experience staying at Yaxin International Hotel. The front desk staff was very enthusiastic and the check-in was very fast. They gave my children Xinjiang souvenirs. The room was prepared with welcome fruit plates and drinks. The details were very thoughtful. I want to point out that the hotel also made its own special cards, and the blessings were all handwritten, which was very heartwarming. The hotel has its own parking lot, and parking is also very convenient. In short, this hotel is very good.

The hotel is quite satisfactory and meets the standards of the old five-star hotel. The hygiene and breakfast are all good, and the bedding is comfortable. As long as you don't require a modern style, you won't step into the pit. The little beauty at the front desk is also very good. We arrived late, and there were no adjacent rooms for two rooms. Seeing that we had elderly people who needed care, she actively helped us coordinate adjacent rooms. Thank you very much. I forgot to ask your name, I'm really sorry. Finally, let's talk about the shortcomings. I don't know why the door of the hotel lobby was not allowed to go up. It rained heavily in Urumqi on the day of arrival. After parking, I walked to the lobby in the rain. It was too embarrassing. The key is that there are elderly people. It's unacceptable to get wet in the rain. I also reported this to the front desk lady on the same day and got a timely response. Early the next morning, the front desk handled the extension of stay. The lady said that the lobby manager happened to be there. After reacting, I talked to the lobby manager, but I was very disappointed. This fat male lobby manager was extremely arrogant and rude. He looked down on people and didn't care at all. In the end, I guess he was helpless and said thank you with his back teeth. Sure enough, the iron block blocking the road was not removed until check-out. Finally, the concierge of this hotel is useless. It rained on the first day and the car could not go up. They would have given me an umbrella. On the second day, I needed to move something from the car to the room and needed the concierge's cart. There was no one in the concierge department. I asked the front desk and was told that they were not working and would have to wait for ten minutes. I said I didn't need help and just needed to get off the car. They told me that I could push it myself. I pushed the cart to move things. When I came back, the concierge had already started working. I pushed a big cart by myself, and the concierge just watched. It would have been fine if they didn't help push it, but they didn't even help open the door. Finally, to sum up, the five-star facilities are put up by a makeshift team.

From the moment I arrived, the team demonstrated a remarkable commitment to customised service. Each staff member took the time to understand my needs and preferences, making me feel truly valued as a guest. Every detail contributed to a memorable experience. Additionally, I was particularly impressed by your proactive approach to service. Your team anticipated my needs, ensuring I had everything I required. This level of attention and care made my stay not only comfortable but also incredibly enjoyable. Especially, I would like to send my appreciation to Arwen Wang, Li Yan 李研, Joy, Jack and 馬克白.

This hotel is top quality. Worthy of 5 star standard. Just built in 2024, everything was brand new. Front desk receptionists were all so professional and hospitable. We felt so at home and comfortable that we stayed for 6nights. We were offered an abundant breakfast, evening tea and late supper. We had 70 inch tv with movie channels. There is a complementary laundry room. The Japanese style toilet was a bonus. Bus stop is across the road. Walking distance to Hong Shan Park, Peoples Park, Xinjiang Museum and Saybad Shopping district. Highly recommend any visitors to Urumqi to this wonderful hotel.

The hotel is located in the city center, so it is very convenient to go to museums. However, there are elevated roads around, so it is a little inconvenient for self-driving. Everything else is of the usual high quality of Atour. The only downside is that the welcome card written to the previous guest was not taken away when checking in, and it felt like the room was not cleaned.

The Mermaid's service attitude is very good. I feel the warmth of home. The image and temperament are very good. The quality is very high and left me a very good impression. I like it. The hotel environment is also very good, clean and tidy, the bed is comfortable, the air conditioning temperature is good, the network signal is good, and shopping is convenient. Well, I will stay here next time.

Facilities: The hotel and room facilities are quite complete Hygiene: Good hygiene Environment: Comfortable environment Service: The service was particularly impressive by Miss Shang, who asked for a high-rise room with a view. When the original room type did not meet the requirements, she immediately helped us upgrade the room type. She has been following up to ask about our stay experience and areas for improvement. I will continue to come here on business trips in the future.

The Kunlun Hotel on the eighth floor is really amazing! There are also many beautiful women in Xinjiang who are also very enthusiastic. I saw a beautiful woman who is super cute and has great English! I didn't expect their service staff to have the ability to recommend and recommend to everyone. I hope you can come to Urumqi, Xinjiang and stay at Kunlun Hotel!💕 Our travel team came here, and sometimes foreigners worry that Chinese people don't understand our language communication. We didn't expect to be in a difficult situation either. I uploaded photos taken with beautiful women from Xinjiang! I hope to meet you again on the eighth floor next time🌠

The room is spacious and bright, and the bedding is soft and comfortable, like lying in a cloud. The bathroom facilities are complete, and the water pressure in the shower is just right. The hotel's dining is even better, especially the day before yesterday, Xiao Ma's service attitude was very good, warm and thoughtful (¯▽¯)👍

I was very lucky to blindly choose this hotel and did not encounter a situation that was too noisy due to the decoration next door! ! ! The room was very pleasant and sleep was very quiet. Staying beyond expectations, especially satisfied. I saw a little concern in the comment area, but I was super satisfied after I checked in! ! ! The room was very comfortable and spacious. The hotel's tea bag was delicious. When I left, the front desk gave a few packs. Seeing that we took the initiative to provide Xinjiang dairy products with children at the front desk. Small snacks. Very intimate. The room is also very clean, although not as good as a five-star hotel, but it is very satisfied in this same price. Add that there is a coffee shop next door. There is a coffee called Xinjiang yogurt in it. It is especially delicious and recommended to everyone.