Atour Hotel, Nanhu People's Square, Urumqi Municipal Government

The room was very satisfactory. Tea was served at the front desk. Mineral water was given when checking out. The midnight snack was delicious. I give it a thumbs up. I recommend staying here. The front desk staff was very enthusiastic and helped with the luggage!!! I will come again

I didn't expect that the most unsatisfactory night in Xinjiang was Yaduo. The hotel environment is ordinary. The facilities are relatively old. There are no electric curtains, and the toilet is still manually operated. Xinjiang does not include breakfast. The price-performance ratio is more than 500 per night in the off-season. It is not as good as the All Seasons and Starway where I stayed for less than 300 for two nights before. The room is very dim. Although it is designed without a main light, I still have to use the flashlight on my mobile phone to light things. The washbasin countertop is very small. There is no place to put other things after putting the washbag and makeup bag. Makeup has to be piled directly in the washbasin, which is in sharp contrast to the more than 2-meter washbasin of the All Seasons where I stayed a few days ago. The service of the hotel, which is known as the "Haidilao", is also eye-opening. The attitude was okay when checking in. The attitude was arrogant when calling for service. The first time I called to ask why our family room only had two sets of washbasins and two pairs of slippers, the front desk said that this was standard, and if needed, we had to ask the front desk to get them separately? I want to say that we stayed for so many days, and other hotels gave children slippers when they saw that there were three people when we checked in, but you didn't, and you blame us for not seeing your standard configuration? The second time I called for a hair dryer, because the hair dryer stopped after 20 seconds. The first time they said it was overheat protection and asked us to wait, but it didn't come after waiting for 10 minutes. I called the front desk again and asked them to send it. The front desk explained again that the hair dryers in the hotel were like this. Although it was sent because I asked again, I cannot accept your explanation. I have stayed in many hotels, and I have never encountered a power outage protection after using it for a few seconds! In short, this is a hotel that lacks the quality of Atour, and I am very disappointed!

All aspects are good. Atour Hotel is worth your choice. It is really a good hotel. All aspects are good. It is suitable for everyone to sleep together.

The hotel has good sanitary conditions and excellent service! The free Yibao moisturized the dry climate, the late-night porridge warmed the cold snowy day, and the laundry washed away the dust of the journey!

The hotel has a good location, it is convenient to take a taxi, the breakfast is rich, and there are gifts when checking out.

The room service is very good! The design is tasteful! The service is heartwarming!