Tiechuiza
May 1, 2024
The hotel has no security measures to swipe the card to go upstairs, and takeout is not allowed to be delivered directly. You have to go downstairs to get it yourself, and there is no robot to deliver it.
I checked into a twin room on the first day, and booked a triple room on the 2nd, 3rd, and 4th days. It was not yet time to check out on the first day. I thought that the triple room I booked could be checked in, so I asked my friend to check in first and move in directly when it was time to check out. The front desk clerk opened the wrong room and opened it as a parent-child room. The service attitude was very bad when he came to my room and said that my friend took the wrong room card and said that my friend specified the plane. I was really speechless. My friend knew your room number and your room opening process. It was too unprofessional. He stood at the door of my room with a very bad attitude and checked out for us privately and urged us to move in quickly. It was really outrageous! ! The front desk lady made specious arguments and had a bad service attitude!
Stayed 4 nights in a row. I cleaned the room myself in the first few nights. On the third day, I notified the front desk to clean the room. They only changed the garbage bag, replenished the paper towels and toothbrushes, and did not sweep the floor, make up the bed sheets, or clean and replace the ashtrays. I was speechless! The garbage that should be there was still there. I came back tired after a day of playing and wanted to rest. I saw that the room was not cleaned, and I told the front desk to clean it before leaving. It was outrageous! I was very upset.
Strongly not recommended! Avoid it!
Original TextTranslation provided by Google