Anonymous User
October 31, 2024
This is the worst hotel I have stayed in in the past three years. It is not worth recommending at all. The specific problems are as follows:
1. Poor parking facilities
The parking lot is located on the bridge, with a small and cramped space, making it difficult for vehicles to enter and exit, and the parking experience is extremely poor.
2. Unreasonable passage design
The passage from the parking lot to the hotel lobby is narrow and crowded, and it is extremely inconvenient to carry luggage.
3. Lack of service awareness
When checking in, you need to push the door to enter by yourself when you carry multiple pieces of luggage. The front desk and security guards are present but no one actively provides assistance, and the service attitude is indifferent.
4. Poor service attitude at the front desk
No one greets you after entering the door, and the front desk staff has no expression on their faces, which gives people an unpleasant feeling.
5. Environmental sanitation issues
The elevator entrance emits a strange smell, which makes people uncomfortable.
6. Poor quality of facilities
The corridor is paved with low-quality carpets, which has great resistance when dragging luggage. It is superficial and affects the guest experience.
7. Serious noise pollution
The room faces the street, the sound insulation effect is poor, and the sound of vehicles and horns can be clearly heard, which seriously affects the quality of sleep.
8. Shower room design defects
The sliding door of the shower room is not designed properly, which poses a safety hazard. I was once trapped in it and had to push and pull hard to get out.
9. Inconvenient bathroom facilities
The bath towel is placed too high (a person with a height of 175cm must stretch as much as possible to reach it), which is extremely inhumane.
10. The equipment is cumbersome to use
The hair dryer adopts a special touch-sensitive design, and the handle must be completely covered before it can be started. There is no instruction manual, which increases unnecessary learning costs.
11. The restaurant is located in a remote location
The restaurant is located at the end of a long and narrow passage, far away. The breakfast quality is poor, and the service staff is scarce, so you need to find the service yourself.
12. Security is in name only
The security personnel did not perform their duties, and some guests can bypass the security check and enter and exit freely, which poses a safety hazard.
In summary, the hotel has serious problems in hardware facilities, service attitude, safety assurance and other aspects. It is the worst hotel I have stayed in in the past three years and I strongly do not recommend staying there.
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