Urumqi Belle Hotel (Dehui Wanda Plaza Jingyi Road Branch) Reviews
Urumqi Belle Hotel (Dehui Wanda Plaza Jingyi Road Branch)
No.287 Jingyi Road, Saybag District, Urumqi, Xinjiang, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Urumqi Belle Hotel (Dehui Wanda Plaza Jingyi Road Branch) Guest Reviews
4.8/5
Excellent
1549 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(1549)
Positive reviews(1531)
Reviews with photos/video(390)
Delicious breakfast(189)
Friendly front desk staff(94)
Convenient parking(86)
Well decorated(75)
Well designed(57)
Tasty coffee(42)
Perfect for business trips(40)
Good lighting(8)
Negative reviews(18)
ZDL3
Smart Room (Double Bed)
Stayed in Nov 2024
Travel with friends
14 review
Very Good
Posted on Dec 23, 2024
When I checked into Belle Hotel, I was first attracted by their Xiaodu Xiaodu voice service. Just by calling Xiaodu, you can easily turn on and off the TV, adjust the volume, and even turn on the lights. It is extremely convenient.
One of the main reasons for choosing this hotel was that they had two wash basins in the bathroom. As a tidy person, I often struggle with sharing the same wash basin with others. It's really nice to have two wash basins. In addition, they also provide free foot bath service, and the waiter will help adjust the water temperature, which makes me feel extremely happy.
Although I purchased an accommodation package that included breakfast, it was a pity that I was unable to taste it this time due to the rush of time. In the evening, I ordered two glasses of wine at the hotel bar, whiskey and gin tonic, but it felt like house gin and the taste was not satisfactory.
The space in the hotel is not very large. After unpacking two large and two small luggages, the space is a bit narrow, but you can still move around freely.
The shower was very powerful and comfortable, and the scent of the shower gel was pleasant.
However, I was a little disappointed with the attitude of the front desk clerk. Their attitudes are bland and they seem to enjoy more chatting with colleagues than serving guests. As a new hotel, I thought the staff training would be excellent, but the front desk service at this hotel really let me down.
However, I appreciate the aunt who is responsible for adjusting the water temperature for the foot bath service, and the service staff who are responsible for taking luggage at the door. Their service attitude is very good.
Overall, I think the facilities are pretty much the same between hotels, but the attitude of the front desk clerk and other hotel staff can really influence my impression of a hotel. The front desk clerk at this hotel has a mediocre attitude, which is a pity for me. I might consider other options next time I visit.
Original TextTranslated by Google
6/18
Response from Property: Dear guest: Hello! First of all, thank you very much for choosing to stay at Belle Hotel and taking your precious time to share such a detailed and comprehensive stay experience. We deeply value your feedback, and every word carries your expectations and concerns for us. We are sincerely pleased to learn that you were attracted by Xiaodu voice service when you first entered the hotel. It can bring you a convenient control experience. The double wash basin design satisfies your pursuit of tidiness. The free foot soaking service will wash away the fatigue of your journey. The strong water power and comfortable aroma of the shower will also win your approval. The staff responsible for foot soaking service and luggage handling will also be appreciated by you. Praise, these make us feel that our efforts have been affirmed.
However, we offer you our sincerest apologies for the many shortcomings. It is a pity that you were unable to enjoy breakfast due to lack of time. If you come next time, we will definitely reserve a sumptuous breakfast for you. If the taste of the drinks at the bar does not meet your expectations, we will immediately evaluate and adjust the drinks to ensure a better choice. In terms of space, we will think about how to further optimize the layout and improve space utilization within a limited area. What makes us most guilty is the problem with the front desk service. We know that the front desk is the face of the hotel and represents the image of the hotel. Their mediocre attitude and poor service awareness have seriously affected your stay experience. This is by no means our original intention for staff training. We have listed this issue as the top priority for improvement, strengthened service awareness and communication skills training, and strictly supervised the service process to ensure that every employee can welcome every guest with a warm and professional attitude. We know that hotel facilities may tend to be the same, but service is the key to truly impressing guests and creating a unique impression. We regret that we have left you this time. We will definitely learn from this experience and improve our service quality in an all-round way. We sincerely hope that you can give us another chance to experience the significant changes in Belle Hotel. I believe that we will be able to create an impeccable stay experience for you then. Thank you again for your outspokenness, and I look forward to regaining your trust and favor in the future.
Cuntougege
Smart Room (2 Beds)
Stayed in Dec 2024
Family
18 review
Outstanding
Posted on Jan 26, 2025
The service attitudes of front desk staff Xiao Wang and Ms. Huang Liming are very good, especially the room cleaning staff Ms. Huang Liming is very kind and gentle. It can be seen that the staff are well-trained and can build a close relationship with customers!
The equipment, design and public space design of the hotel room are second to none at this price!
Original TextTranslated by Google
Guest User
Smart Room (Double Bed)
Stayed in Dec 2024
Business travelers
14 review
Outstanding
Posted on Jan 25, 2025
The hotel is in a courtyard. The rooms are quiet, clean and exquisite. The smart system is a pleasant surprise. The front desk staff, floor staff and security auntie provide excellent service. There is a restaurant next to the hotel. The food is great and the boss is from Xinjiang and very friendly. Finally, I would like to thank the front desk staff Xiaoya for her patient service and wish the security auntie a happy birthday! I forgot to take pictures, so I will post a video of the heavy snow that day.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓：您好！非常感謝您如此細緻且暖心的評價！得知您對我們酒店各方面都很滿意，我們倍感榮幸。 酒店身處靜謐的院子，能為您帶來安靜的休憩環境，房間的乾淨精緻與智能系統得到您的喜愛，這讓我們覺得所有的努力都很值得。而前台服務員、樓層服務員以及保安阿姨能得到您的稱讚，更是對他們工作的極大認可。尤其是保安阿姨，能在生日當天收到您的祝福，她一定會特別開心。 很開心您發現了酒店旁那家美味的飯店，新疆老闆的熱情也為您的旅途增添了一抹亮色。雖有些遺憾您沒來得及拍下房間的照片，但相信那場大雪的美景已深深印在您的腦海裏。 我們會把您的表揚傳遞給小雅和其他工作人員，激勵大家繼續保持熱情與專業。再次感謝您的支持與鼓勵，期待您的下次光臨，無論是晴天還是雪天，我們都在這裏等您！
weiweicho
Opulent Smart Twin Room (Cinema-Style Library + British Flair)
Stayed in Dec 2024
Family
18 review
Outstanding
Posted on Jan 24, 2025
The room is very clean, the breakfast is quite rich, and toothbrushes and toothpaste are provided for the children.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for taking the time to share your stay experience. Your positive comments are our greatest encouragement! We are glad to hear that you are satisfied with the cleanliness of your room. We have been strictly implementing high-standard cleaning procedures to provide you with a spotless living environment. We are also very pleased that the rich variety of breakfast has been recognized by you. Behind this is the result of careful matching and careful cooking by the chef team. I am particularly happy that the exclusive toothbrushes and toothpastes we have prepared for children make you feel considerate. We always hope to provide more thoughtful services for family travelers and take care of the needs of every guest. Your satisfaction is our driving force for progress. We look forward to having you and your family stay again. We will provide you with better services to create a more warm and comfortable accommodation experience for you! I wish you and your family a happy and happy life!
Guest User
Opulent Smart Twin Room (Cinema-Style Library + British Flair)
Stayed in Dec 2024
Family
4 review
Outstanding
Posted on Jan 18, 2025
The train arrived in Urumqi at six o'clock in the morning. This time is equivalent to our usual early morning, because Xinjiang does not go to work until around ten o'clock. When we went to the hotel, Xiao Dou received us. He was very thoughtful and enthusiastic. Because of the cold weather, we were arranged to go first. We sat and waited in the restaurant. The security guard was also very helpful. He ran out to carry our luggage on a cold day. After checking in, every waiter was very polite. The laundry room is also very good, which is convenient for travelers. It took two days for Hemu to come back again. I booked this hotel and it is highly recommended. It was a very comfortable stay. Thank you again Xiao Dou, the first person to experience Urumqi😄👍👍👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello, your recognition and praise are the most precious gifts we have received this winter! At six o'clock in the morning in Urumqi, the sky is still dark and the chill is getting strong. We are sincerely proud of Xiao Dou for being able to provide you with attentive service and make you feel warm at this time. The security guard is not afraid of the cold at all and actively carries your luggage. This is a reflection of the meticulous care our team hopes to bring to our guests. We have been committed to creating an all-round comfortable stay experience for every guest. The laundry room can provide convenience for your journey, and the room service can make you feel more comfortable. These are the goals of our efforts. Knowing that you still choose us for your return trip is our greatest trust and support. We are fully looking forward to your return from Hemu, and we will definitely welcome you with fuller enthusiasm and more considerate service, and provide you with an unforgettable stay again! Thank you again for your recommendation. I hope your journey in Xinjiang will be picturesque and full of beautiful memories.
Qiadisijiaerzhaowulingwang
Smart Room (one Bed)
Stayed in Dec 2024
Business travelers
32 review
Great
Posted on Jan 13, 2025
The decoration is high-end, the room type is upgraded, the area is large, the memory support mattress, and a variety of pillows are available. The gym, laundry room, and conference room are all well-equipped. Smart toilet. Baishuishan drinking water, free drinks, soda water, nuts and snacks. Coffee is provided in the afternoon.
The breakfast is satisfactory. The security guard took the initiative to help push the luggage. The front desk service is in place. I was specially arranged to have the innermost room, but the soundproofing is really average (earplugs are provided).
There is essential oil aromatherapy, and Sister Han Yuping brought a foot bath bucket in the evening.
Very good, satisfied.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello, we are sincerely happy and honored to see that you are so satisfied with this stay! The hotel has always been committed to creating a high-quality living environment for everyone, from high-end decoration, spacious room types, to various complete facilities, all in the hope that you can live comfortably.
Thank you very much for recognizing the many thoughtful services we provide, such as room type upgrades, free drinks and snacks, and the warm and thoughtful service of the security brother, the front desk and Sister Han Yuping. These are what we should do. We also note the minor deficiencies in sound insulation, and will try our best to improve and optimize them in the future to strive to bring you a more perfect experience.
Thank you again for your praise and support, and look forward to your next stay. We will always provide you with quality services!
Shiailvyoudeou
Smart Room (Double Bed)
Stayed in Dec 2024
Family
4 review
Outstanding
Posted on Jan 6, 2025
I will choose this hotel next time I come to Urumqi.
I stayed for two nights and everything was good. I have high requirements for hygiene, but it is still good here. The breakfast is also very rich.
I changed to another hotel on the third day. There is no comparison and no harm. I regret not staying longer.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, we are really touched and honored to see you say this! You have high requirements for hygiene and recognize our work, which is a great encouragement to us. We have always strictly controlled the hygiene standards, just to satisfy every guest who pays attention to details like you.
In addition, we are also very happy that you can praise the breakfast. The chefs carefully prepare a variety of delicacies every day, just looking forward to everyone eating happily and satisfyingly.
You changed hotels later and regretted not staying again, which made us both relieved and a little distressed. But it doesn't matter. When you come to Urumqi again in the future, we will always be your best choice. We will definitely provide you with quality services as always. I look forward to seeing you again. I wish you a happy day every day!
Guest User
Smart Room (one Bed)
Stayed in Nov 2024
Couples
4 review
Outstanding
Posted on Dec 31, 2024
Booking a good hotel in Urumqi can help you get rid of most of the fatigue during the trip. This time the check-in experience was very good. When we arrived, someone enthusiastically helped to carry the luggage and handed us a cup of ginger tea. The room was upgraded to a room type for free, which was cheaper this time because it was off-season. The staff introduced that there was a foot bath bucket available. Just tell the front desk, and a special staff will deliver it to your room. They also enthusiastically put water [Party R] on me and put milk for foot bathing. It was covered with a disposable cover, so there was no need to worry about hygiene issues. The room was comfortable and clean, and there were many pillows to choose from.
Finally, the breakfast was also delicious, with many varieties. The check-in experience was super good. When we left, the luggage was also delivered to the car
Environment: Very good
Service: Very good
Executive lounge coffee: Delicious
Original TextTranslated by Google
6/7
Response from Property: Dear distinguished guest: Hello! Thank you sincerely for your high evaluation of our hotel! We are very happy and honored to see that you said that this stay experience is superb.
We have been committed to creating a warm and comfortable stay environment for guests, from enthusiastically helping you carry your luggage and handing you ginger tea when you step into the hotel, to upgrading your room type for free, to providing you with considerate foot bathing services, and carefully preparing milk and disposable bags, and helping to send your luggage to the car when you leave. Every link is a reflection of our attentive service. We are very encouraged to receive your recognition of "excellent" service.
At the same time, the room is comfortable and clean, and there are a variety of pillows to choose from, so that you can live comfortably, and the delicious breakfast and variety also show that our efforts in catering have been recognized by you. We are very happy that the coffee in the executive lounge can be praised by you as "delicious".
We will continue to maintain this enthusiasm and dedication, and constantly improve the quality of all aspects. We look forward to you choosing our hotel again when you come to Urumqi next time, and feel this beauty again.
I wish you a happy life and all the best!
liqiuyang
Smart Room (2 Beds)
Stayed in Nov 2024
Family
3 review
Outstanding
Posted on Dec 26, 2024
Treasure Hotel in Urumqi. I originally wanted to move to a hotel near the ski resort at any time, but I didn't expect to be infected by the warmth of Belle Hotel, the warmth of the smiles of the front desk staff, the warmth of the meticulous service of the room service staff, and the warmth of the sincere breakfast. We were reluctant to leave and continued to stay again and again. This is a hotel with warmth, which made us feel warm in the cold winter. Thank you!
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello, we are moved and delighted to see your enthusiastic comments! It is our great honor to be called the treasure hotel of Urumqi by you. You mentioned that you were infected by the "temperature" of the hotel, which is exactly the atmosphere we have been working hard to create. The front desk colleagues greeted every guest with a smile, hoping to dispel the fatigue of the journey the moment you stepped into the hotel; the room service staff adhered to the principle of meticulousness and paid attention to your every need, just to give you the comfort of home; the breakfast team prepared every meal with full sincerity, hoping to start a day full of vitality for you. Your repeated stay is the greatest recognition and encouragement to us. We are sincerely happy to bring you warmth on cold winter days. We will continue to stick to this warmth and keep improving. We look forward to providing you with caring services as always in the future, whether it is snowing or sunny, and becoming your eternal warm harbor on your journey. Thank you again for your support and look forward to meeting you next time!
FeFee
Smart Room (2 Beds)
Stayed in Nov 2024
Other
17 review
Outstanding
Posted on Jan 1, 2025
It's a newly opened hotel and it's very comfortable. The front desk also upgraded the room.
Warm drinks will be served as soon as you enter the door.
Unexpectedly, a footbath bucket was provided with the water temperature adjusted and placed in the room.
Breakfast is also very rich
Original TextTranslated by Google
6/7
Response from Property: Dear Guest:
Hello! Thank you very much for your high praise for our hotel! As a newly opened hotel, we are very pleased to receive your recognition of "very comfortable".
The front desk upgrades your room for you in the hope of giving you a better check-in experience. We also give you a heart-warming drink as soon as you enter the door to let you feel our enthusiasm and care. This is a reflection of our attentive service. What's even more surprising is that the foot bath bucket is provided and helps to fill the water and adjust the water temperature. As long as it can help you relax and unwind after a busy schedule, we think it is worth it.
Seeing you praise the rich breakfast also shows that our efforts in catering have been recognized by you.
We will continue to maintain this intention and continuously improve the quality of service. We hope that you will still receive a lot of happiness when you come to stay next time.
I wish you a happy life and all the best!
Guest User
Smart Room (one Bed)
Stayed in Nov 2024
Business travelers
1 review
Outstanding
Posted on Jan 2, 2025
The service attitude is very good, the food tastes very good, and the best thing is that there is a beautiful library, very warm and cultural atmosphere. Next time I come to Urumqi, I will definitely come here again to feel like home.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you very much for your high evaluation! We are honored and proud to know that you are very satisfied with our service attitude and food taste. We are very happy that the beautiful library in the hotel is loved by you. We hope to bring a different experience to guests by creating a warm and cultural space, so that everyone can feel as comfortable as at home. We especially look forward to your choosing to stay with us again when you come to Urumqi next time. We will serve you as always, even more attentively, so that you can harvest a lot of beauty every time you come. I wish you a happy life and all the best!
Wutung
Smart Room (one Bed)
Stayed in Oct 2024
Other
29 review
Amazing
Posted on Nov 7, 2024
The hotel is located at the end of an alley. Before entering the lobby, I thought I was underwhelmed. But when I entered the lobby, my perception was completely changed. First of all, Xinjiang hot drinks are served at the front desk. The hotel is very stylish, both in the public space and in the room. The design of the reading room is suitable for clocking in. Breakfast has many choices and quality. The shower and toilet are behind the TV wall. There are double wash basins with aromatherapy. The room layout and layout are of high-end taste. All in all, I really like every aspect of this hotel.
Original TextTranslated by Google
6/16
Response from Property: Dear distinguished guest: Hello! Thank you very much for your detailed evaluation! We are glad that our hotel can bring you a surprise. The hotel is located at the end of the alley, which may indeed make you a little doubtful when you first arrive, but we have been working hard to make up for this shortcoming through the careful layout and high-quality service inside. We are honored to see that you have given high praise to the lobby, Xinjiang hot drinks, hotel layout, reading room, breakfast and all aspects of the room. We will continue to maintain this high standard of quality, continuously improve the quality of service, and bring a more unforgettable experience to every guest. Looking forward to your visit again!
Guest User
Opulent Smart Twin Room (Cinema-Style Library + British Flair)
Stayed in Oct 2024
Couples
16 review
Outstanding
Posted on Dec 3, 2024
This was my first time traveling to Urumqi and I stayed at the Belle Hotel. The location was a little bit in a community just inside the road. But the overall environment inside the hotel is very good, and the smart toilet is voice-controlled throughout the house. The service staff to the security guards are all very enthusiastic and I feel very good. I recommend staying here.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for your sincere recommendation after staying at our hotel for the first time! Although the hotel's location is slightly out of the way, we strive to make up for it with a high-quality internal environment. Smart toilets and whole-house voice-controlled facilities are also designed to bring you convenience and comfort. It is the most gratifying thing for our team to make you feel the enthusiasm from service staff to security guards. We will continue to work hard to improve and welcome you again with more considerate services and better facilities. We also look forward to you sharing your pleasant experience at Belle Hotel with more friends. May your future journeys be filled with happiness!
Guest User
Smart Room (Double Bed)
Stayed in Oct 2024
Family
7 review
Outstanding
Posted on Nov 21, 2024
This treasure hotel is definitely the best choice for visiting Urumqi!
The hotel is in a superb location! The most rare thing is that it is in the city center but hidden in a small alley on the roadside.
There are shopping malls and supermarkets near the hotel, and there are restaurants and 24-hour supermarkets in the yard. It is very convenient to buy things.
The service is super good, and Xiao Wang at the front desk is very enthusiastic. After chatting with the waiter, it once again confirmed the eternal truth: only good bosses have good employees! A good boss who treats employees like family will definitely get more rewards from employees in the end!
The hotel was newly built in 2023, with very new facilities, all intelligent, and full of details! Whether it is various health pillows or wooden barrel foot baths before going to bed, the hotel stands out among many similar hotels.
The hotel's breakfast is also one of the highlights, with rich varieties and a particularly good taste.
I will definitely go again next time.
Original TextTranslated by Google
6/9
Response from Property: Dear distinguished guest, hello, thank you very much for your generous and meticulous evaluation of our hotel! We are honored to be your favorite choice when you come to Urumqi. The hotel took the location factor into consideration when choosing the site. It is located in the city center to facilitate you to enjoy the convenience of the city, and it is hidden in the alleys to isolate the hustle and bustle, creating a quiet resting environment for you. The rich commercial facilities in the surrounding area, plus the restaurants and supermarkets in the courtyard, are all to meet your daily needs, so that you can easily shop without traveling far. Regarding service, we have always believed that the enthusiasm and professionalism of the employees are the soul of the hotel. Xiao Wang and all the staff uphold the concept of sincere service, and this is inseparable from the hotel's care and respect for employees, because only when employees feel the warmth of home can they pass this warmth to every guest. As a newly built place in 2023, the hotel pursues the perfect combination of intelligence and humanity in facilities. From health pillows to wooden barrel foot baths, every detail is our persistence in quality. For breakfast, our chef team carefully prepares and is committed to providing you with a rich and delicious meal choice. Your recognition and affirmation are the driving force for our continuous progress. We can’t wait to see you next time and will surely welcome you again with better service and experience!
Guest User
Smart Room (one Bed)
Stayed in Sep 2024
Travel with friends
11 review
Outstanding
Posted on Oct 28, 2024
Originally, the flight from Kashgar to Urumqi was delayed, which made the subsequent second flight unable to continue. We temporarily stayed in Urumqi for a day and a night. Seeing that the hotel had just opened for a year, we chose Belle. My friend and I got an unexpected surprise! The hotel is in an alley of a residential building, very quiet, with an independent large yard, and parking is very convenient even if you drive yourself. There is a convenience store and the hotel's own restaurant in the yard. There are also many restaurants to choose from on a street at the entrance of the alley of the hotel! The taxi driver took us all the way to the door of the hotel. The receptionist at the door took our 26 and 30-inch suitcases very enthusiastically and pulled them up the stairs ramp at a brisk pace, worried that they were too heavy for us to pull. While we were waiting to check in, the elder sister immediately gave us two cups of hot ginger tea to keep us warm! After checking in, the elder sister carefully put our two suitcases into the electric room until the door closed.
Driving to the check-in floor, mineral water was placed on the table at the elevator entrance for guests to use, which was very considerate! The environment of the room is impeccable, with two washbasins, smart toilet-automatic sensor opening, electric curtains, and Xiaodu voice smart room control. The entire wash and bathroom area is behind the TV wall, which is a very independent space. There is a door on each side for two people to enter and exit at the same time, and when the wash mode is turned on, the light in the wash area will be dimmed, which will not affect the other person's rest. The hotel's detailed design can be seen everywhere!
The nuts on the bar and the mineral water, soda water, and juice drinks in the refrigerator are all provided free of charge, and there are lavender aromatherapy lamps to help sleep. The pillow also provides a very detailed card menu for you to choose. A good sleep is also crucial to the journey.
There is a coffee bar on the first floor of the hotel, and next to it is a book gallery that is very suitable for taking pictures. Because I arrived at night and got up too late, I missed the executive coffee lounge and breakfast, so I won’t comment for the time being!
There was a small episode when checking in at the front desk. Because we had to change our flight in the morning and arrange follow-up work, we hurriedly booked a twin room as a double room. The front desk immediately changed it to a twin room and upgraded it. It was so heartwarming! When we checked out the next day, the two cleaning ladies on the floor we stayed on greeted us warmly and wished us a pleasant journey. When we left the hotel, we met the receptionist again. She helped us and sent two large boxes to the car (many hotels only care about the arrival and not the departure)! The entire hotel, whether in hardware or software, reflects the care for guests to feel at home.
Original TextTranslated by Google
6/11
Response from Property: Dear distinguished guest: Hello! Thank you very much for choosing our Belle Hotel and taking the time to write such a detailed and warm review for us. We are honored to provide you and your friends with a comfortable place to rest at this unexpected moment. We are very pleased to see that you have given high recognition to the location, facilities and services of the hotel. We have been committed to creating a quiet and convenient living environment for every guest, whether it is an independent large yard, convenient parking space, or convenience stores and restaurants in the alley, all to make you feel the convenience of home during your journey. The warm and thoughtful service of the welcoming lady at the door is also the embodiment of the "home away from home" advocated by our hotel. We have carefully designed and selected all the facilities in the room, hoping to bring you a comfortable living experience. Free nuts, drinks and aromatherapy lamps for sleep are all small surprises we have prepared for you. And the optional pillow menu hopes to add a good sleep to your journey. We are very happy to solve the problem for you about the small episode of the front desk changing and upgrading the room for you in time. At the same time, the kind greetings from the cleaning lady also made us feel warm, which is exactly what we expect, so that every guest can feel our care. Thank you again for your stay and evaluation. We will continue to work hard to continuously improve our service quality. We look forward to your next visit and wish you a pleasant journey!