Urumqi Yizhongyuan Hotel (Hongshan People's Park Branch)

The location is absolutely good. It only takes ten minutes to walk to Hongshan Park. The environment is beautiful. There are many restaurants nearby. The night view is nice. The girl at the front desk has a good attitude! When she heard that we were catching a train the next morning, she packed breakfast for us attentively. The service was thoughtful!

The room is quite big, the environment is good, the service attitude is also good, and the breakfast is average. The parent-child suite I booked only had one toilet paper and a trash can in the room, which was not enough. At least two rooms in the parent-child suite should have toilet paper and trash cans. The room was also cleaned perfunctorily. There was still hair on the bed when I came back every day. The supplementary items (toothbrush, tissue, etc.) were thrown on the table and not placed where they should be.

The environment is pretty good, with a park outside and a beautiful environment! The location is pretty good, close to Hongshan Park, suitable for morning exercises! The room is pretty good, clean and comfortable, quiet and comfortable! The service is pretty good, warm and generous, and the breakfast is rich! I took two online taxis to and from the airport, and both left a good impression on me. The driver was warm and generous, and sent me to the door of the hotel. Overall, I was quite satisfied.

Full marks for service staff, service attitude, and hygiene! However, there are big problems with the hotel management. I booked a deluxe king-size bed room, but because I arrived at the hotel after midnight, there was only the last room left. The area written on Ctrip is 35m², but the actual area is definitely not that large. There is a difference between the Ctrip picture and the actual room type, which is small. Moreover, the facilities are inconsistent. After communicating with the staff, they were very active in resolving the refund, but this problem should not be the fault of the service staff. It must be that the management arranged it for the service staff. This last room is also considered a deluxe king-size bed room, so the waiter dared to do so. I hope it will be improved! Once again, I emphasize that the service staff is very good, very professional, and considerate! See the specific picture above. The deluxe king-size bed room I booked can be compared with the Ctrip promotional picture and the actual situation. I hope the management of your hotel will pay attention to it.