Urumqi Yizhongyuan Hotel (Hongshan People's Park Branch)

Full marks for service staff, service attitude, and hygiene! However, there are big problems with the hotel management. I booked a deluxe king-size bed room, but because I arrived at the hotel after midnight, there was only the last room left. The area written on Ctrip is 35m², but the actual area is definitely not that large. There is a difference between the Ctrip picture and the actual room type, which is small. Moreover, the facilities are inconsistent. After communicating with the staff, they were very active in resolving the refund, but this problem should not be the fault of the service staff. It must be that the management arranged it for the service staff. This last room is also considered a deluxe king-size bed room, so the waiter dared to do so. I hope it will be improved! Once again, I emphasize that the service staff is very good, very professional, and considerate! See the specific picture above. The deluxe king-size bed room I booked can be compared with the Ctrip promotional picture and the actual situation. I hope the management of your hotel will pay attention to it.

Very bad experience. We booked a double bed room a month in advance. Because we arrived late on the day, the front desk said that the room type I booked was no longer available. We changed to a so-called view room with very poor decoration! It does not meet the hotel standards at all. Picture 1: Have you seen a background wall made of a wall and a cabinet at the head of the bed? The power supply is all connected to the power *****. Picture 2: How does the weird position of the TV on the side of the bed make people feel? Picture 3: The bathroom design is unreasonable, the shower leaks, and I almost slipped at the door! ! The floor looks soaked. Picture 4: For a room priced at 400, is there such a small washbasin? . In short, this is a temporary room type, which is completely different from the room type decoration when booking! ! I used to upgrade the room type for free when staying in a hotel. This is the first time I have encountered a room type reduction! Is this considered cheating consumers? Why does the system allow people to book if there are not so many rooms? . The only good thing: the attitude of the front desk clerk is quite good, because the daytime tour schedule is too tight, and there is no time to change the next day.

The first time I felt great, the environment was very clean and comfortable. Facilities: five stars Hygiene: five stars Environment: five stars Service: five stars Breakfast: five stars I will definitely come again next time!

Checked in at the end of March 24. The room is clean and tidy, very quiet, and convenient to the surrounding area. Parking is right at the door, free. There is a park next to it, which is nice to take a walk. The service is also good, recommended.

The room is very clean and well-equipped. The hotel is in a good location. It is close to the West Park. You can enter the park from the West Xiaohongmen in the morning. The hotel restaurant serves breakfast, lunch and dinner, the prices are affordable and clean. Special thanks to the two Uyghur receptionists at the hotel front desk for your hard work!