National Exhibition and Convention Center Atour Hotel Reviews
National Exhibition and Convention Center Atour Hotel
Building 1, Asia-Europe International Style Street, 1166 Liudaowan Road, Urumqi, ChinaView Hotel Details
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National Exhibition and Convention Center Atour Hotel Guest Reviews
4.7/5
Outstanding
503 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(503)
Positive reviews(495)
Reviews with photos/video(70)
Large rooms(54)
Delicious breakfast(48)
Classy environment(47)
Friendly front desk staff(37)
Convenient parking(16)
Average sound insulation(11)
Perfect for business trips(7)
Nice elevator(3)
Negative reviews(8)
Guest User
Guestroom (Double bed)
Stayed in Apr 2024
Solo travelers
5 review
Posted on May 21, 2024
Nice new hotel. It's a bit out of the way from the bazaar though. The staff were very friendful and helpful, although they did not speak English.
TeeG
Superior Double Room
Stayed in Oct 2023
Solo travelers
7 review
Great
Posted on Oct 9, 2023
Great experience and value for the affordable price even during the holidays.
Slightly out of way with location.
Guest User
Superior Room (2 beds)
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 3, 2024
The breakfast is rich in variety. The twin room I booked has two 1.5-meter beds. The bedding in the room is comfortable. The staff has a good service attitude. The check-out can be delayed, which meets the travel needs
Original TextTranslated by Google
Response from Property: Dear Duo friends, quality and service are Duo'er's goals. Seeing your praise, my heart is warm. I wish you a good mood every day.
Guest User
Executive Queen Room
Stayed in Mar 2024
Other
4 review
Outstanding
Posted on Mar 25, 2024
The feeling is good, the service quality is very good. After checking out in the morning, the front desk butler also thoughtfully sent a bottle of warm mineral water.
Original TextTranslated by Google
Response from Property: Atour, there is always unexpected warmth. Let me tell you quietly that Atour's services all have very fashionable names, 100% tea, warm meals at night, special sweet springs... If you like it, come often in the future. Satisfaction is just the starting point, surprise and touching are the goals. Atour has more service experiences and more surprises waiting for you to explore at any time. Welcome to come often~
Guest User
Superior Double Room
Stayed in Feb 2024
Family
2 review
Outstanding
Posted on Feb 25, 2024
New hotel, very comfortable, the restaurant provides free porridge in the evening, sometimes if you miss the meal, you can go down to make up. There are many good books in the library area on the first floor, you can stay for an afternoon.
Original TextTranslated by Google
Response from Property: The best trip is here in Duoer. You will always encounter unexpected warmth. Among thousands of people, you are not one step earlier or later. Duoer is glad to meet you. A spring breeze is not as good as a satisfied smile from you. We look forward to your next visit to experience more surprises.
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Family
6 review
Outstanding
Posted on Feb 14, 2024
The price/performance ratio is the best in Urumqi. Whether it is the lobby environment, dining experience or the room, it is very, very good. Please see the pictures:D I will stay here again when I come to Urumqi in the future!
Original TextTranslated by Google
6/10
Response from Property: Atour, there is always unexpected warmth. Let me tell you quietly that Atour's services all have very fashionable names, 100% tea, warm meals at night, special sweet springs... If you like it, come often in the future. Satisfaction is just the starting point, surprise and touching are the goals. Atour has more service experiences and more surprises waiting for you to explore at any time. Welcome to come often~
xuxiaolei
Executive Queen Room
Stayed in Jan 2024
Business travelers
7 review
Outstanding
Posted on Jan 14, 2024
Clean. The floor heating is too hot. The hygiene is very good. The waitress is very enthusiastic. I asked her to bring a lot of water at a time. The front desk downstairs is also very nice. Very warm. I will stay again next time.
Original TextTranslated by Google
Response from Property: Dear friend, we are very happy to see your satisfaction. It is our luck to meet you. I don't have fancy words to express my gratitude to you, but the seed of looking forward to meeting you next time has been deeply buried in my heart, and I hope it will bloom soon. I also wish you all the best. Love you, Duoer
Guanglin
Superior Double Room
Stayed in Dec 2023
Couples
3 review
Very Good
Posted on Jan 2, 2024
A room with a high personality ratio. The room is large enough, with large floor-to-ceiling windows and great views. Wall-mounted extra-large TV with simple and easy-to-use buttons. The overall score is very high! Like and recommend.
Original TextTranslated by Google
Response from Property: The best travel is here in Duoer. You will always encounter unexpected warmth. Among millions of people, you are not a step earlier or later. Duoer is glad to meet you. A thousand miles of spring breeze is not as good as a satisfied smile of yours. We look forward to your next visit to experience more surprises.
Linshenjiandaolu
Superior Double Room
Stayed in Dec 2023
Business travelers
12 review
Outstanding
Posted on Dec 13, 2023
It's very comfortable to watch the snow scenery through the floor-to-ceiling windows. The guy at the front desk is very nice and the service is thoughtful. It will definitely be my first choice for my next business trip.
Original TextTranslated by Google
Response from Property: Dear friends, thank you for your recognition, we will continue to work hard.
Guest User
King Bed Room
Stayed in Nov 2023
Business travelers
1 review
Outstanding
Posted on Nov 28, 2023
The service is very good, and I rarely comment on it, but the guy with glasses at the front desk is really warm-hearted. I believe that Atour will be better in the Urumqi hotel industry, and I will definitely book frequently. In addition, the room was very clean, well equipped and in a good location. The only thing is that the TV cabinet cannot be moved or rotated.
Original TextTranslated by Google
Response from Property: The best journey is to always encounter unexpected warmth here in Duo'er. Among millions of people, there is no step early or one step late. Duo'er is glad to have met you. The spring breeze is not as good as the spring breeze thousands of miles away. With a satisfied smile on your face, we look forward to experiencing more surprises next time you come.
Guest User
Superior Double Room
Stayed in Nov 2023
Other
7 review
Outstanding
Posted on Nov 10, 2023
Good service, good attitude, clean
Environment: beautiful and comfortable
Service:
High-quality staff, decent service
Original TextTranslated by Google
Response from Property: Thank you for your 5 points, which is an affirmation and encouragement to us. I hope we will be your second home in Xinjiang. Thank you!
Guest User
Executive Queen Room
Stayed in May 2024
Solo travelers
3 review
Posted on May 5, 2024
The room is good overall, because it is a new hotel, it is relatively clean, and you can see the snow-capped mountains outside the window. But the service of the hotel is really bad. The waiter and the front desk have a good attitude, but they will not help you solve the problem. I checked in at around 12 o'clock, took something and went out, and returned to the hotel after 3 o'clock. The room was more than 30 degrees, and the air conditioner did not blow cold air. I couldn't stand it anymore and called the front desk. The front desk said that the air conditioner was on and suggested that I open the window to see if it could be cooler. It said that it would be better at night, but it was still more than 30 degrees after opening the window. I really couldn't rest in the room, so I had to go out. At 8 or 9 o'clock in the evening, I turned on the air conditioner and tried it again, but there was still no cold air. I called the front desk again, and the front desk said that it was still not fixed, and there was no other way, so I could only open the window. I don't know how they are solving this problem. It has been 10 hours, and they have not been able to solve the problem of the air conditioner. They don't consider the feelings of our customers. It would be nice to provide us with a bottle of ice water to cool down. There is nothing, just saying sorry sir, what's the use of saying sorry? Can it cool down? This can only make me angry and warm up.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for your bad experience. The floor heating in Xinjiang was stopped on April 15th. The weather has been unstable. The hotel's central air-conditioning is managed by the property management. The hotel has been trying to communicate with the property management to turn on the air-conditioning in advance. It is being debugged during the May Day holiday. We are very sorry. At present, the hotel has fully turned on the air-conditioning. You are welcome to come and experience it next time.
Guest User
King Bed Room
Stayed in Feb 2024
Business travelers
2 review
Outstanding
Posted on Feb 6, 2024
Good, satisfied, beautiful girl
Original TextTranslated by Google
Response from Property: The best travel is here in Duoer. You will always encounter unexpected warmth. Among millions of people, you are not a step earlier or later. Duoer is glad to meet you. A thousand miles of spring breeze is not as good as a satisfied smile of yours. We look forward to your next visit to experience more surprises.
-linerxiangdingdang
King Bed Room
Stayed in Mar 2024
Couples
24 review
Outstanding
Posted on Apr 1, 2024
The check-in experience was very good. The front desk sent honey water as soon as I checked in late at night. The room was checked in quickly and smoothly. The bedding at Atour is also very good. Basically, every time I stay, I can provide a high-quality sleep experience. The room is spacious and bright, the facilities are new and complete, and the hotel is in a good location. I highly recommend it👍
Original TextTranslated by Google
Response from Property: Atour, there is always unexpected warmth. Let me tell you quietly that Atour's services all have very fashionable names, such as 100% tea service, warm meals at night, and special sweet springs... If you like it, come often in the future. Satisfaction is just the starting point, and surprise and touching are Atour's goals.
Guest User
Superior Double Room
Stayed in Jan 2024
Business travelers
4 review
Outstanding
Posted on Apr 14, 2024
It's fine, I like it
Original TextTranslated by Google
Response from Property: Dear Duoer, we are honored by your evaluation! Thank you for your support and recognition of Duoer in all aspects. Everything we do is to make every guest have a wonderful experience. Duoer is really touched to see your affirmation. I wish you a happy life and all the best!