Uroa Bay Beach Resort

It was a good experience.

rooms were dirty, reception staff were not cooperative at all

we visited family in the hotel, we were told that we could buy a 1-day pass, I asked exactly if the price included full board including dinner, it was confirmed that of course as hotel guests with the ll in option, that it is worth arriving as early as possible and starting with breakfast. At dinner a waiter came up to us and said that dinner is not included in the price of the day pass and that we should leave the hotel at 6 p.m. This shows that the staff is not trained in the offer, it is a very unpleasant treatment of guests from outside. of course these are selected people, the nicest person from the service are the cleaning ladies and the spa gentleman Egyptian.I think the owner should control the level of service when you have the impression that some people have forgotten that their salaries are paid by guests and they don't do it themselves

The hotel is beautiful. I had a rest. People are so kind and helpful, always smiling and spreading positive energy. I LOVED the food. Everyday we had something delicious. Soups were my favourite! A Lot of salads and yummy drinks. I want to come back soon again!

Great spot for a restful getaway. All staff very friendly and helpful. This resort seems to be popular with big groups. So you may need to wait a little to get checked in (or get help in general) but don't worry, you will be attended to very soon. Rooms clean and comfy - basic, but what more do you need? It's a beach resort with great weather, so I was only in the room to sleep and shower anyway! Our room was very spacious too. Cleaned daily including mopping of floors. Fresh bath towels will be provided if you leave used towel on the floor, and it seems towels are changed regardless on weekends. Tap water occasionally smells a bit odd, but it's common knowledge that the tap water in ZNZ is not drinkable. The hotel provides unlimited drinking water, plus housekeeping provides small bottles of water in the room and replaces them every day if used. All inclusive meals: Buffet breakfast and lunch options are generally the same every day, but there is enough variety in the meal options. Dinner is themed every night (e.g. Italian, Indian, fusion) so if you stay a week you could have a different meal every night. I noticed that when certain meal options ran out, they were replaced. We occasionally arrived late for meals but there was still enough food for us. For the picky eaters they have french fries and pizza with every lunch and dinner. The a la carte restaurant (additional cost) makes more Western style meals too. The food is good, not excellent but not terrible. Normal buffet I guess! All inclusive drinks menu is fairly extensive. Cocktails are nice but too sweet for me personally. If you have a sweet tooth you'll love them. There is different live entertainment every night after dinner. Enjoy awesome shows by super-talented local performers, tip them well, and be ready for a little dancing afterwards. Some hints: - English is spoken, but a little Swahili goes a LONG way :) - One pillow provided per guest. If you want a second pillow just ask at reception and housekeeping will bring it. - Wi-fi connection can be unstable, and doesn't extend to the rooms - works best in common areas - but this wasn't a problem for me personally. If you do need to stay connected, there are lots of sofas in the reception area where you can sit and log on. - Accept that certain food which is commonplace in your culture/country may not be as easily available in ZNZ. You are traveling after all, try something new! - You can book tours to other parts of Zanzibar through the excursions office on site - boat trips, snorkeling, ocean safari etc. it gets cheaper if more people join a single tour, so make friends and enjoy the discount! - Boutique sells some essentials as well as souvenirs. Expensive (as can be expected). - Plugs: Although much of Tanzania and even Stone Town uses the UK three-point square pin plug, this resort accommodates two-point round pin plugs (perfect for SA phone chargers). Minor issues: - Yoghurt at breakfast is not chilled p