Guest User
August 25, 2023
Do not be fooled, this is far from a 4* hotel! This hotel was not good value for money. The noisy room stopped us from a good night sleep the whole week! Management took no responsibility to acknowledge this and just saying ‘sorry’ after this review is not acceptable. Situated on an Industrial estate expect to have a poor nights sleep with all the noise from over the road and the motorway traffic. Staff were not empathetic at all and offered no solutions at all other than to just grin and bear it. Basic amenities such as kettle or slippers are not available in the room. Rooms are basic, only stay here if you have no other viable option.