Ramada by Wyndham des Moines Tropics Resort & Conference Ctr

It was way better than I thought it would be for only 77 dollars a night. For sure will be going back.

Great price for a Great time

Terrible!! I had it booked for a week. I got a call the day of my reservation that they no longer had the suite that I reserved. I was told I could have a regular room but was more expensive than what I booked the suite for. I get there and the sports bar being advertised does not sell alcohol. The pools had A LOT of mold. DO NOT STAY HERE!

Be prepared….. Our room had not been vacuumed, the thermostat was broke in our room, the “sports bar” couldn’t serve alcohol and the pool bar closed at 9pm. Was told we weren’t allowed to bring our own beverages into the pool area, the pool bar bartender was not behind the bar working many times of our 3 hours in the pool area. The next morning, the pool opens at 9am (let’s be honest it wasn’t staffed until 930) while the pool staff was friendly and rotated frequently, they shut the pool down at noon for an hour so they could all go on break. If you have 5 people staffing the pool to rotate, take your breaks while off rotation. Many things about this place could definitely be improved!!! Cool setup for the kids, comfy bed and food ordered from restaurant was decent but again, many things could definitely be improved.

Just manage expectations and it’ll be fine! We booked to stay during the state fair with our 3 year old. The hotel is older, for sure. Certainly not a luxury establishment. That said, though, our rooms were clean. The AC worked very well in our room, almost freezing us out the first night until we adjusted it. Our room opened to the waterpark so we felt the humidity and smelled the chlorine when we opened that door, but we didn’t have a dampness or humidity issue in our room at all. Door C was broken so you didn’t need a keycard to get in, the guest laundry on the second floor was out of order, and the hallway carpets were kind of ripped up in a few spots. But the kid pool was warm and the pirate ship was so fun for my kid. I think understanding up front that you’re not staying at Great Wolf lodge helps manage expectations, and as long as you do that the stay was fine. We did have dinner through the on-site restaurant and the wings were very good. For it being 98 deg out this week and the state fair in town, it wasn’t too busy and served us just fine. Well stay again I’m sure. Staff were very helpful and friendly, so that was a plus!

First, the front desk staff were great. Very helpful and offered to help with anything we needed. The room was not ready at check-in. The room was outdated, some unrepaired damage, missing lightbulbs, and didnt have cold water in the morning. The waterpark was excellent. Love that the water was not cold. Overall, some good and some improvements needed for higher rating.