Grange Resort Hervey Bay

We booked a one night stay (room 36, 2 bed apartment). Firstly the positives. - the beds were clean and comfy - the layout of the accommodation was great. Lots of outside space, and integral garage - the bathrooms had been cleaned - good fridge freezer The smell hit is as soon as we entered the property. It was overbearing, and was coming from several sources. The carpets appear to not have been cleaned since they were put in. So possibly decades. They were stained, smelly, The kitchen drawers and cupboards smelled dreadful. Looked like there had been flood or water damage at some point, and nothing replaced. In the kitchen there was brown liquid leaking from the dishwasher. I wiped this up, but it soon returned. Food spilled down the inside of cupboard under microwave There was a random sofa covered with a throw on the landing. On closer inspection under the throw, (this was another source of the smell). It looked a lot like somebody had been sick on it and it wiped over and left. And then covered with a throw so we wouldn’t notice. We actually slept in the second bedroom as the smell was least offensive there. Years of use, dogs, spillages, not dealt with. I have honestly seem cleaner farm yards. Room 36 should not be used again until a full refurb has happened. If anybody reading this thinks I am a moany reviewer, read my other reviews and you will see thats not the case.

This property has everything you could wish for, swimming pool, with a swim up bar, only open certain days, an updated play area, accommodating hosts (nothing is to much trouble just ask). They have a social night on Fridays in the pool area & anyone staying there is welcome, whether you are a permanent resident or a guest, just take a plate to share.