Unzen Kyushu Hotel Reviews
Unzen Kyushu Hotel
Obama-cho, Unzen 320, Unzen City, Nagasaki Prefecture, 854-0697, JapanView Hotel Details
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Unzen Kyushu Hotel Guest Reviews
4.7/5
Amazing
32 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.7
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Nuonuokafei
Terrace Premier Japanese Western Style King Room with Half Open Air Bath
Stayed in Jun 2024
Solo travelers
148 review
Amazing
Posted on Jun 12, 2024
The hotel is located in Unzen, Nagasaki. Transportation in Unzen is inconvenient. There is no train station for public transportation, only a bus stop. The hotel is in front of the Unzen Information Center. You can get there immediately after getting off the car. There are staff at the door who warmly welcome you. This is a time-honored hotel that opened in 1917. Now it has been renovated. The main restaurant can still see its original appearance. The space is decorated with high peach and classical styles, facing the fairy atmosphere of hell. It is very classic and tasteful. The rooms all have hell views. There are three high-end hotels in Unzen. Kyushu Unzen faces the main view of hell. Kai Unzen faces a smaller hell view but has large windows and a good view. Unzen Miyazaki Hotel also has a good view of hell and has one. The garden is very beautiful, but I didn’t book this hotel because I didn’t have room and board for one person. Three hotels are within walking distance. Kyushu Unzen has French cuisine for dinner, which tastes good and has good ingredients. The Japanese and Western set meals are available for breakfast, which is also good. The hotel does not have a large public bath. Each room has a bathing pool. The hot spring water contains Yunohana, which is acidic and not as slippery as other hot springs. The room has a Japanese tatami which is useless and takes up space. The shortcomings of the facilities are that the hair dryer is poor, there is no overall control of the lights, and the panel has bright spots that affect sleep. Someone in the lounge serves coffee and alcohol for free, and there is a terrace with views and tea on the top floor. Compared to the hotel, the sulfur smell is much stronger than that of Kai. In short, it is recommended to stay in Unzen. The last picture is Unzen Miyazaki and Unzen Kai.
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6/15
ハセカズ
Terrace Premier Japanese Western Style King Room with Half Open Air Bath
Stayed in Dec 2023
Solo travelers
25 review
Outstanding
Posted on Dec 13, 2023
This hotel is the only choice in Unzen. There is a bath in the room, so you can use it anytime. The view of Unzen Jigoku outside is amazing. The food is delicious and I look forward to it every time.
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Guest User
Terrace Premier Japanese Western Style King Room with Half Open Air Bath
Stayed in Mar 2024
Travel with friends
6 review
Outstanding
Posted on Mar 22, 2024
Everything is for the best
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Dominic Tak Yiu Chung
Premier Semi Western-Style Room 56 to 60 Sq M
Stayed in Aug 2024
Family
3 review
Outstanding
Posted on Sep 4, 2024
愉快湯宿
今次住了雲仙九州酒店 Unzen Kyushu Hotel，值得推介。
酒店收費有一定水平，但以質和量來說，它的性價比很高。
房間篇 - 特級半西式房間有成6佰多呎，它帶和式起居空間、西式梳化、偌大露台放了轉角戶外梳化、生活空間豐富，床是King size 的，最重要是房間自備私人半露天風呂溫泉池，私密自在，不用到公共溫泉。
酒店定位及佈局 - 酒店定位尊貴，客戶入住，先安坐大堂梳化，前台服務員上前總體介紹酒店及各樣設施，並安排晚餐及早餐時間。酒店近幾年重新裝修，室內外仍然新淨、時尚大方。
景觀 - 每個房間都朝向雲仙地獄，風景壯觀美麗，配了單面反光玻璃，在房間走動，不用拉簾，私密安全，自然採光充足。
一泊二食 + 免費酒精飲料 - 酒店提供一泊二食（兩餐一宿），晚餐是日本法國 fusion 菜 ，共有8道菜，另有甜品、咖啡及茶，每道都非常精緻，肯定相機先食。
早餐很厲害，西式早餐有四道菜，日式非常豐富，牛奶美味。
晚餐在餐廳大樓，正對雲仙地獄頭段，視野開闊，西式座位，非常寛敞，侍應服務態度一流，每道菜都換餐具，單是晚餐體驗已經回了房間本錢。
另外，酒店下午及晚上時段在二樓酒廊及頂樓休閒空間，提供 free flow 酒精及非酒精飲品，真的值回票價。
服務 - 酒員所有員工態度專業、斯文友善，經理英語很好，其他同事都配備翻譯設備，溝通完全沒有問題，給住客服務到位、賓至如歸的感覺。
如果你到日本九州島源半島雲仙地區旅遊，可考慮雲仙九州酒店 Unzen Kyushu Hotel。
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6/10
Guest User
Terrace Premier Japanese Western Style King Room with Half Open Air Bath
Stayed in Oct 2024
Family
7 review
Outstanding
Posted on Oct 8, 2024
擁有100%溫泉水！房間空間充足和整潔。可調燈光的光暗度。
餐廳保留舊時的特色。食材新鮮。早餐可選日式和西式。
酒店外面是著名景點地獄溫泉。有很多貓貓🐱
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6/9
MHCheung
Terrace Premier Japanese Western Style King Room with Half Open Air Bath
Stayed in Jun 2024
Travel with friends
2 review
Great
Posted on Jun 16, 2024
酒店房間整潔，又大間，有房間風呂，對著雲仙地獄，景觀一流。 工作人員可用流暢英語溝通，晚餐講解詳細、清楚。 餐廳景觀漂亮，樹森加上燈光配搭，美麗景色。 當窗邊有空閒枱，工作人員會詢問我哋會否轉枱，服務細心。
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applesong
Terrace Premier Twin Jp-Western Room, Main Bldg. (5F Top Floor, Half Open Air Bath, Terrace)
Stayed in Nov 2024
Travel with friends
25 review
Great
Posted on Dec 8, 2024
景觀很漂亮，房間很不錯。晚餐是法餐，早餐可選西式和日式。
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Qingshui1505
Premier Semi Western-Style Room 56 to 60 Sq M
Stayed in Jul 2024
Travel with friends
34 review
Outstanding
Posted on Aug 2, 2024
非常不錯的温泉酒店，服務周到仔細
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Guest User
Stayed in Apr 2024
Other
Outstanding
Posted on Apr 20, 2024
This hotel is located right in the center of Unzen, a volcanic area. You can see the hot springs from outside your window and from the hotel dining room. It is beautiful inside. Each room has their own (onsen) hot spring bath which they clean each day. Our room faced the mountain. All the rooms include drinks and food. We opted for the breakfast and dinner which was a good decision for us as we did not have a car. The dinner was fabulous and well worth the extra money. The service was impeccable and everyone was super kind.
Guest User
Stayed in Nov 2023
Other
Outstanding
Posted on Nov 10, 2023
This is a stunning hotel in a stunning location amidst the fumaroles of Unzen Hells. The property is immaculate. Spacious rooms offer every conceivable comfort - topped by a private onsen on the balcony (fed by those fumaroles). The restaurant offers both Japanese and "Western" menus. Over two nights, we tried both and were blown away by the quality of food. The hotel staff are friendly, relaxed and incredibly attentive.
Guest User
Stayed in Apr 2023
Couples
Outstanding
Posted on Apr 16, 2023
This is a fabulous hotel. Our room was spacious, with a great sitting area that overlooked the geothermal activity. The bedding was very comfortable. The bath was amazing, really hot and invigorating. The dinner and breakfast were both really good, They have some great French wine that went well with our delicious French dinner.
6/10
Guest User
Stayed in Jan 2024
Couples
Very Good
Posted on Jan 25, 2024
A historic hotel has been renovated into a small luxury hotel. It is worth the price. The rooms are spacious and the free-flowing hot springs in the rooms are good. There are lots of hot spring deposits. The open-air bath is cold, so I prefer the indoor baths. There are two lounges, one of which has a bartender on duty and can make cocktails for free. The hotel staff are all friendly, and there are only a few rooms, so it feels like a quiet resort hotel for adults. It has a luxurious feel and is very nice. You can relax. You can wear your room wear and sandals in the room in the main dining room. It feels like you're at home. However, Unzen Jigoku is a spectacular location? Or rather, steam is spewing out from the desolate earth. That's all. The main dining room has not been renovated and is still the same as it was in the past, so it has a heavy feel. The view is not very visible because of the steam spewing out. The food was a mix of Japanese and Western, and we were served sashimi, which was delicious, but there was no sense of surprise. For breakfast, there were some reviews saying that the Japanese food was excellent, but my wife had Western food and I had Japanese food. It was definitely Western food, right? Ordinary? I wonder what they had been eating. I had Western food, and it was the first time I'd seen rice for breakfast. It was a real surprise. Maybe they were unhappy with only one slice of bread... The Japanese food was sea bream and clams with egg on top... The difference was clear and I should have gone for the Western food. The smell of sulfur enveloped the town, making it feel like it's been a while since I've been to a hot spring.
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Guest User
Stayed in Jun 2023
Other
Outstanding
Posted on Jun 7, 2023
This hotel in Unzen was the first place I visited on my first trip to Nagasaki Prefecture. [Room] When I entered the room, I was impressed by the view of the Yubatake in Unzen right in front of me. It was spacious and clean, and there was a terrace where I could relax while drinking the beer that was provided in the room, which was great. I usually feel uneasy at hot spring inns, so I can't walk around in a yukata, but the in-house clothing was comfortable, so I wore it to eat. [Hot spring] The hot spring bath in the room was very relaxing, and the amenities were of high quality. Above all, it was great that I could splash around in it anytime, as many times as I wanted. At first, I thought it was a bit disappointing that there was no large public bath, but it was actually great. There was a bathrobe, so I put it on after the bath and cooled off on the terrace. [Meals] It was a Western-style course, and everything, including fish and meat, was delicious. For breakfast, you can choose between Japanese and Western food. I chose Japanese food, and everything was also extremely delicious. The dining space also had a retro feel and a wonderful atmosphere. [Staff] They were very kind and I had a comfortable stay. [Other] There were two cafe areas, and alcohol and other things were free to enjoy, which was a great deal. There was also a service where you could send postcards for free, so I was able to spend an elegant time. [Overall] With high-quality hot springs, delicious food, and warm service, this was the best hotel I've ever stayed at. It's far away and I can't come often, but I'd like to visit Nagasaki again just to stay at this hotel. Thank you very much.
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Guest User
Stayed in May 2023
Couples
Outstanding
Posted on May 26, 2023
The hospitality of the staff is wonderful. In particular, Mr. Ito of the restaurant was very pleasant and I was able to eat comfortably!
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Guest User
Stayed in Mar 2023
Couples
Very Good
Posted on Mar 18, 2023
I stayed at the Terrace Premier Twin on the 4th floor for one night from Sunday, March 5th. I was able to have a very relaxing stay with a good location where I can see Unzen Jigoku right in front of me and an elegant and calm atmosphere. '[Guest room] The guest room, which is about 62 square meters, has a spacious space, and the living room, bed, Japanese-style room, and walk-in closet are laid out functionally. I could feel it and felt very comfortable. Especially the walk-in closet next to the entrance was very spacious and impressive. [Wet area] The faintly sulfur-scented hot springs, adjusted to a suitable temperature, were constantly flowing into the bathtub, so you could enjoy the hot springs as much as you wanted. Next to the hot spring, there is a terrace where you can feel the outside air, and you can cool down while gazing at the superb view of Unzen Jigoku. One thing that bothered me was that the door between the hot spring and the terrace couldn't be opened, so I couldn't feel the outside air in the bathtub. [Public area] There are lounges for guests on the 2nd and 8th floors, where you can enjoy free drinks. Especially in the lounge on the 2nd floor, there is a happy hour after dinner, and you can spend a relaxing time with a glass in hand while looking at the beautiful courtyard with a basin. [Meals] We had both dinner and breakfast in the dignified dining room. Dinner was an eclectic Japanese-Western menu, but the menu was designed so that you wouldn't feel unbalanced, and it would go well with any drink. Starting with the main Nagasaki Wagyu beef steak, the content was satisfying in both taste and volume. For breakfast, I chose one Western and one Japanese, both of which were of high quality, and the "Beef Stroganoff" served as one of the Western dishes was especially delicious. [Staff service] Considering the scale of 25 rooms in total, I think the number of staff members was large and attentive. It is an impression that the service was provided with a firm grasp of the guest's flow line. The only thing that bothered me was that there were a lot of veteran male staff, and perhaps because of their high level of professionalism, I sometimes felt gestures and facial expressions that seemed to make fun of guests.
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