VolcanoCat
June 24, 2022
We stayed here because we heard that the spa was interesting. And it is -it's presented in a fun way with caves and pools and very good saunas, steam rooms and showers, though it has more of a fun holiday atmosphere than a truly restorative 'serious' Spa. We stayed at the hotel and the room was comfortable. Most if the staff were friendly, and the quality of the food was great, the buffet breakfast deserves a special mention because there is EVERYTHING on offer - really excellent. Tarnishing the experience a bit was the fact that we met one waiter who essentially flounced off because we said we couldn't speak Portuguese, and could be heard mockingly (and quite loudly) echoing us by saying 'we don't speak Portuguese' to his colleague. The colleague then dutifully came over and served us very politely and pleasantly in English, but we were left feeling a bit unwanted and out of place to be honest -its simply nit feasible to speak every language! So, a bit of a mixed bag but definitely worth a try if you're in the area.