Tourist63870079331
April 4, 2025
BEWARE:This is the real review. Not the one below. They upgrade you and coax you into providing not one but 3 , 5 star ratings across different platforms which felt misleading. It’s all smoke and mirrors. When we raised concerns, we were forced to either downgrade or pay for the complimentary upgrade, so we chose to leave early. Our stay at Kaju Lodge was disappointing. The room lacked basic cleanliness, and basic amenities.example being the towels and linens were worn out and in dire need of replacements.The presence of armed military in common areas ( dining area around the pool) where paying guests sit and relax made the atmosphere tense and uncomfortable. We understand that the armed military is there for protection. We also understand that there will be insects, cockroaches, and even rats in a jungle setting, but it’s the staff’s responsibility to keep the kitchen clean and food properly covered to avoid contamination. Beautiful setting, but poorly managed—would not recommend in its current state. Sadly, this experience fell far short of what we expected from a 4-star property. I only hope that the owner will take this critical feedback and implement this as it’s extremely sad to see such a beautiful lodge crumble away. We have requested for a refund for the remaining of our stay, let’s hope this gets done. Please guys. Do not get fooled.