Family-friendly Hotels in Unawatuna

One of the best hotel I have ever stayed,good staff and location as well as the room!!

Agnus Unawatuna is a little up into the hills, but the trip up is so worth it. The place is serene and the view is breathtaking; you get a top-down view of the ocean in all its glory, and you can even enjoy the view of the famous Galle Fort and Lighthouse from a distance. Service and amenities are amazing, and facilities are modern. Rooms are clean and well-equipped. It was a wonderful experience and the perfect place for a personal retreat! Would definitely come again if I have the chance, and have already recommended this place to some friends! Thank you!

Firstly this probably merits 3.5 out of 5. The reason is I felt quite disappointed when we arrived, having booked directly with the hotel and asking for “Superior” rooms which bear no resemblance to the Superior ones shown on the well-known booking site. I initially thought we’d been given the wrong rooms and had to double check with reception . We had two rooms which at $96 per night were the most expensive of our trip. We don’t normally spend a lot on hotels so this was meant to be a treat at the end of a long tour. These rooms were pretty basic, smelt quite musty as they were built in to the rock face, had many steps to reach and the sofa in one room was torn. The mosquito net had several holes in it. I understand that Sri Lanka has had a rough time recently but to charge these kind of prices, especially in the low season is not really justifiable. The hotel really needs a good returb, and I noticed that the rooms below ours were being updated during our stay. Plus points were the staff - absolutely amazing, helpful and polite and the food which was delicious- try the fresh fish/seafood plates. Also it was really difficult to find! Put up a sign board! The hotel has some way to go before it can be accurately described as a “luxury boutique hotel”. Overpriced.

The hotel is younger, the decoration is not bad, the door object is a food city, but the hotel is not satisfied with a lot of places: the first is to make a mistake our order, the triple room becomes a double room, until 6:30 to give us A triple room; the second corridor is small, the elevator has a very unpleasant musty smell; the third sheet is dirty, the spots are stains, I have to send a picture to estimate that no one dares to go. There is no cup in the fourth room, no drinking water, no kettle, tap water is very salty, you must buy water yourself. But the service is not bad, but also some free card darts, etc. A small pool is small but beautiful. So there are advantages and disadvantages, please decide for yourself.

My review, of course, will not be about this hotel, but about the hotel of this chain, Thaproban Pavilion Resort & Spa. We booked a room at the Thaproban Beach House Hotel, when we came to check in, it turned out that our reservation at this place was missing, and we had a reservation at the Thaproban Pavilion Resort & Spa. Thanks to the Trip.com team for helping us understand and resolve issues. And the Thaproban Pavilion Resort & Spa turned out to be much better than the Thaproban Beach House. True, it is not on the beach, but the beach is 5-7 minutes away. The hotel is super, all the amenities, large rooms overlooking the ocean. Very tasty breakfasts, 2 swimming pools on site, one with salt water. In general, I highly recommend the hotel. We really liked it. And we never regretted that we moved into it.

A great hotel for relaxation and relaxation in the heart of nature, sounds and fragrances. Always clean rooms and towels, pool, lieutenant, showers near the pool and the territory itself. Bathroom is cleaned, good plumbing. Very attentive, responsible and sensitive staff, waiters. The room is comfortable. Fresh and delicious food, seafood, juice. Cook individually, so you have to wait, but always delicious, time flies invisible. Comfortable location of the hotel. In the evening, the romantic environment, the shield of the territory, the silence in the room, and behind the window the delicate sounds of nature and fresh air. A wide balcony with chairs and table, its own luster.

Positives The place is not catered as a hotel ideally instead it’s more of a the pass visitors to eat drink and spend nice time at the beach and that's pretty much it. Negatives The customer service of most of the staff was not good and were not attentive at all to what we were requesting and asking us the same question multiple times probably because of language barrier We booked an executive suite however the line was dirty in our room. The hotel was playing loud music most of the day until 11 o’clock at night which I’m perfectly fine with however you could hear the music in the rooms as well making it difficult for kids to sleep in the room at the same time. We had no Wi-Fi in the rooms and the hotel seem to be clueless how to fix it and easy thing for them to say was that it was an Internet service provider issue. however, all of a sudden on the second day the hotel was able to give us a new user password to a different WiFi. My question is why not give it on the first day itself when the Internet issue was there. The hotel is in no way classified to be called as a small luxury hotel, but more of a mere three star hotel strange to say but we were at a tropical place and that ran out of pineapple juice and hence they could not serve any pineapple based cocktails their answer was yes it’s on the way and should be there in 20 minutes however even pass post 45 minutes the staff either forgot to mention that the drinks were available or just forgot about our order Also getting into our room there was construction happening below our room and above our room as well. so when entering the rooms smelling cement and silica and once you are below the room you are hearing the sounds of cutting wood or marble On the flipside all these comments have been passed on to the manager and the necessary staff. However I would highly discourage hotel guests who think of a dream hotel stay at this property - kindly avoid and if you want to use the property as a place to take nice Instagram photos videos while enjoying your meals and beverages at the beach, nothing more Yes the review has been harsh however really in our 4th trip to SL this property was the 1st major letdown.