The St. Regis Red Sea Resort

We stayed at STR Red Sea for a few nights on a family trip to Saudi Arabia, I wish we spent a couple more at the property and would love to come back again when the sea is a little warmer. The positives: * Very visible/engaged leadership team and excellent staffing levels despite it being low season. In no time everyone addressed me by my preferred name, was very friendly and attempting to meet every need. * Our younger daughter had a cold and was seen by the nurse on multiple occasions and the hotel also organised a doctors appointment at the end of our trip as we requested. The team members frequently checked in on us and made sure our daughter was recovering. She also had a birthday coming up a few days after our stay but the team kindly planned and organised a little celebration for her and her sister, this was very much appreciated. * The kids club was fantastic and the lady in charge (Kawtar) was extremely engaged with the kids, this was easily the best experience our older daughter has had over the past few years in the many resorts visited. * The Beach Villas are palatial in size and very private behind the plants and decent distance from the beach. I booked a 1BR Villa which would have easily fit the four of us but as Bonvoy Titanium was upgraded to 2BR Villa, which exceeded the size of our house, you could get lost in it. Things that can be done better: * A little more consistency in dealing with young children in the restaurants would be great. Sometimes we would get the high chair, the cutlery and the rest without asking, sometime we had to request them. It is also worth checking with guests how quickly they want their/kids food to be delivered. * The butler and the wider team were very well aware where we were at any point in time so a little more synchronicity with the room cleaning teams would be welcome. The room clean wasn't always finished by the time we got back from breakfast, which can be a nuisance. * The breakfast buffet was a little small compared to other STR hotels/resorts. Perhaps this was the result of it being low season. That said, the food was great and I never left hungry. * We haven't had the opportunity to try all the restaurant options but I felt the food selection could be a little more varied. I personally don't understand why resorts in remote destinations have sushi/Japanese restaurants given how hard it is to match the quality of Japanese restaurants in London/Dubai/Riaydh and other major cities the guests are likely to be coming from. * A shaded outside area in front of the kids club would be very welcome, I understand the plans for this are already under way.

Absolutely stunning hotel with the first class service! We had such a delightful stay that I can’t wait to return! Everyone we have encountered has went out of their way to make us feel special. It started with a birthday surprise in room and highlighted with a dance party for the kids! The staff has went above and beyond, especially our butler Ayoub, our server, Sama and front staff, Isaac amongst so many others! Ayoub was incredibly thoughtful and kind. Sama is the sweetest and took such amazing care of the children! This hotel is stunning, especially the sunset villa, but it’s the people that make the St Regis truly special!

The hotel was amazing, the amenities, the room, food, service, everything excellent and impeccable!! We had James as our personal butler and he was a 10 out of 10!! His warmth and welcoming personality made our stay much more enjoyable, he was always attentive to whatever we needed and managed all of our requests with a smile on his face! Definitely recommend the hotel, our vacation was unforgettable

My stay at the St. Regis resort was amazing! The island is so luxurious and relaxing, I really enjoyed my time there. The breakfast in Nesma is delicious and there is so much variety, special thanks to chef Mohammad for the tasty manakish and chef special he made for us. Abdulaziz took excellent care of us and gave us the best service, he accepted and delivered all my preferences of food requests during my stay, I believe he is very passionate and hard working, he truly made my stay very memorable and I will definitely come again. Proud to see the young Saudi generation in the service and customer care. Avili is very welcoming and professional and is always smiling. My dinner in Tilina was great and they took really good care of us it was a real fine dining experience. Lastly, a thank you to our butler Ahad for taking really good care of us.

I had an excellent stay at the St Regis Red Sea. The property is so beautiful and the service was top notch. Zeeshan was our butler who ensured we get the best possible stay and he went out of his way to make our stay memorable. The staff at the SPA were really good, starting with Jawaher and her warm welcome at the reception. I had treatments with Ardana who is very experienced and had a great massage (especially for those who prefer deep tissue and strong pressure). The staff at Wama were AMAZING. Hassan made sure my first snorkeling experience ever is a safe and unforgettable one. Sultan added an extra touch with his local tea and coffee served at the boat. All in all, my weekend at the St Regis Red Sea was the best and I would definitely come again!

It was a pleasant vacation, a luxury place to stay and to live the good vibes The staff there very friendly and helpful. Sultan from concierge he was very helpful and professional. Thanks to Hussain he was a friendly and professional butler.