Theodoraalex97
August 24, 2024
A 10/10 does not even begin to cover the fantastic and memorable experience we had at The Oyster Box Hotel. The staff are all friendly, welcoming, helpful, hardworking and always go the extra mile even for something as small as a bucket of ice or a bottle of water. The Guest Relation team is brilliant, they really know how to make a stay memorable and special. I took my mom for her birthday to The Oyster Box for 5 glorious nights and I wish we could move in permanently. We were instantly made to feel at home from the minute we entered the parking and everyone instantly remembered us from our stay 8 months prior. We had a smooth check in and the stay was absolutely phenomenal. My family is very well travelled and we are not exaggerating that this hotel is the best hotel in the entire of South Africa and definitely on the list for some of the best hotels in the world. What stands out above all else is the staff. The staff make the stay memorable and they have 100% success rate in hospitality like no other hotel I have experienced. The food - the breakfast is to die for. Literally - I ate so much it lasted me for 2 meals because of the large variety and yummy selections that you just want to try everything. There is even a whole block of pure honeycomb to scratch away at for some fresh morning honey. You need to experience the Grill room at least once per stay which is the fine dining experience for dinner only. We had the lobster for the starter and salmon for the main and it was the best seafood I have ever had. The experience, the host, the music live entertainment, the staff and food was absolutely phenomenal. We even received a delicious in-house made mango sorbet as a palate cleanser before the main course and a selection of breads in a large cart to choose from. The housekeeping is efficient, friendly, helpful and keep the room looking spotless and brand new. I highly recommend this hotel for a relaxing stay, engagements, weddings, birthdays, business, or even for a quick visit for breakfast, lunch or dinner. We have not experienced the Spa as yet but we have heard it is fantastic - something to look forward to our next trip! Thank you Oyster Box Umhlanga Durban for a fantastic stay and see you again soon - Theodora and Athina