Guest User
March 1, 2025
A perfect location for exploring south lakes and an easy drive to Windermere. The car park was free with ample spaces but it was poorly designed and a struggle if you have a van. Throughout the 4 day stay, it was so clear that there were not enough staff on the evening, this is not a complaint about them they were all lovely and brilliant and couldn't do enough for you ... But the meal wait times were so long and our two little kids were so bored the cook was having to serve the food after cooking it at one point, one evening the staff member had to take orders serve food, and drinks, and man reception all at the same time... It's just too much to expect and the customer experience was negative because of the waiting times. It was uncomfortable to see the staff struggling with a smile on their face.