Hotel Mergen Bator
Latest booking 10 hrs ago
The hotel is very comfortable in accommodation. It was stayed twice on the way to Mongolia and back. A wonderful and responsive administrator Julia both helped us with advice around the city, was cheerful and hospitality. The horror of this hotel is breakfast. For the declared 5 stars, they are simply not suitable anywhere. Small choice, unclean tables, 2 people (servants) sitting behind the counter and doing nothing, absolutely indifferent and indiscriminate. In the second trip, no one warned us that breakfast was served on a preliminary request (imagine it!). We hurried to the airport and asked for the money back for breakfast - ”it is impossible, it is included in the residence.” Hotel managers urgently need to completely reconsider the breakfast issue, it spoils the general impression of the hotel.