Guest User
July 30, 2023
My friend and I were in this hotel. The rooms are clean and have everything you need. Good renovation. But. There was an incident at the bar. We took tequila, 400 rubles in the bar card, paid, at that moment we did not see the amount that was charged to us. The next day we saw that each tequila was priced at 750 rubles. To which the administrator replied, “Well, yes, the menu is old, they haven’t changed it yet.” There was no apology. Then the restaurant administrator approached us, she said that this was a misunderstanding and today was Sunday, so the management was resting and did not answer the phone. As they were interested in resolving the conflict, they took my number and promised to call and resolve the situation. I wrote to them several times, they fed me breakfast, but this situation was never resolved. Nobody called and nothing was returned to us. Be careful! The impression of the Azimuth network was spoiled by the hotel in Ufa.
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