Guest User
January 29, 2024
Disappointing Experience at Rupis Resort My recent stay at Rupis Resort left much to be desired, as I grappled with several issues that significantly impacted my overall experience. Despite its promising exterior, the lackluster hospitality, subpar food, and absence of CCTV cameras throughout the premises were major drawbacks. One of the primary concerns during my stay was the indifferent attitude displayed by the hotel staff. I felt a distinct lack of warmth and genuine hospitality from the moment I checked in. Requests for assistance were met with a noticeable disinterest, and it was evident that the staff lacked the enthusiasm to go above and beyond to ensure a pleasant stay. The culinary offerings at Rupis Resort were another source of disappointment. The food quality was substandard, with limited options and a noticeable lack of attention to detail. The dining experience failed to meet even basic expectations, making each meal a forgettable affair. Equally concerning was the absence of CCTV cameras throughout the premises. In an era where security is paramount, the hotel's failure to implement basic surveillance measures left me feeling uneasy. This lack of security features not only compromised the safety of guests but also raised questions about the hotel's commitment to providing a secure environment. The most distressing incident during my stay was the inadequate response from the staff when a fellow guest misbehaved towards my family. Despite bringing the issue to their attention, the staff exhibited a concerning lack of urgency in addressing the matter. The gravity of the situation was downplayed, and there was a noticeable failure to provide the necessary support and intervention. In conclusion, my experience at Rupis Resort was marred by a combination of indifferent hospitality, substandard food, the absence of CCTV cameras, and a lack of proper support when faced with a security incident. I would caution potential guests to carefully consider these factors before choosing this hotel for their stay.