Guest User
July 21, 2024
Good hotel! Nice and clean room, but I had to ask for towels and blankets because there weren't any in the room. I thought the double bed was too small. I also had a problem with two kitchen staff. I'm lactose intolerant and since the eggs available for breakfast had butter and cream, I asked them to make the eggs in olive oil, which I was promptly served. My daughter asked to eat the eggs with me and since I wouldn't eat anything else, I asked for them to be made again. The staff member made a displeased face with my order and said it would take a while because she was busy. I waited about 15 minutes and when I asked another staff member if the eggs were ready, she said "no" because they were very busy (and I could see them removing dirty plates from the tables or restocking the buffet - I must have been busy with two other tables). I left feeling very upset and trying to understand how staff members could treat their customers this way. I mentioned it to the front desk and the person who was there agreed with me. It was just a hotel we were stopping at and we would stay there again on the way back, but I don't stay there anymore.
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