Itamambuca Eco Resort

We were here on the weekend of the 24th and 25th of February 2024. The staff were very attentive, but we were drawn to the rather outdated infrastructure, lacking improvements in both the common areas and the rooms, very old facilities, We had a problem with the air conditioning in one of the suites, which was only resolved the next day, despite the strong heat. Regarding the restaurant's opening hours, there is a certain inflexibility regarding the start of children's service, scheduled only for noon (or 12:30 pm, according to information that is sometimes inconsistent). For a hotel that aims to be welcoming to families, young children have different needs. Very good breakfast. The restaurant's food was quite good, but very large portions, with extremely expensive prices, compared to São Paulo, for example. The minibars were turned off, with hot drinks inside. I imagine that their quality must suffer, in this on and off. The gardens appear to be well maintained. The pool needed a little more cleaning, given the large number of guests. The beach service was very good. The surrounding nature is exuberant, enhancing the hotel's value. Unfortunately a hotel we would not return to. A shame, because the location is very cool, on a beautiful beach. Improvements would bring more life to the hotel, living up to the prices charged.

Itamambuca offers 3 accommodation profiles, namely: Eco resort Hostel Camping We stayed in hostel accommodation which is much more affordable than the hotel and we do not have camping facilities! I received a recommendation from some friends who really like the place and have been going for many years. Well, let's go! Positive points: Beauty of the place Contact with nature Self-service food that is simple but very tasty despite the high price (91.90 per kilo) Large swimming pool and open 24 hours Activities with entertainers in the pool and also in the river Sun lounger service in the banks of the rivers Hostel guests have access to all the hotel's infrastructure The atmosphere of mutual help motivated by the camping Extra activities such as theater cinema Well-equipped collective kitchen that is a great option for those who want to make their own food and an afternoon coffee Negative points The hostel It's only comfortable for a maximum of 4 people because it's very small and gets very hot! (we went in cloudy weather but if it was 40 degrees hot it wouldn't be viable) The fan is very weak for the room The beds are made of masonry in a bunk bed structure without guardrails In the hostel option the bathroom is shared but it is not in good condition! Many bathrooms clog because the flushes are very old and lack pressure Broken toilet lids Some showers that don't heat up They should advise their guests in more detail on what to bring! For example, a rope to hang wet clothes as the hostel doesn't have a bathroom or internal space for that Internal fridge in poor condition Only hotel guests have rain insurance As I'm from the city of Niterói in RJ it was very unfeasible to return due to the distance but The experience was very positive due to the exuberant nature of the place, I saw a lot of negative reviews mainly from hotel guests who complained about the value for money, we were scared but I was positively surprised at the hostel! The place is well looked after and I found the staff to be very attentive! I spoke to many people who said they would go there all their lives precisely because of the nature and very welcoming environment. Finally, I recommend it for the unique experience of having the sea and river at your disposal! But whoever you are, it's important to take as many things as you can use there! There is a grocery store inside and all the guests, especially those at the campsite and hostel, are very helpful! It is worth it!

When you book a room defined as luxury in a four-star resort you expect a certain level of quality, but in this case this was not the case: - the room, according to the description on their website, must have measured 40 square meters (it was not even close to 30 ), have a terrace with a view of the Atlantic Ocean (in reality it was a balcony shared with the neighbors in the next room, which overlooked a marsh surrounded by plants so thick that it was impossible to stay in the room without turning on the electric light and furnished with two very uncomfortable wooden deckchairs), have a pleasant marine decoration (I had to say quite sad, plus the wardrobe was low, open and insufficient). Furthermore, the room was damp and cold, the air conditioner was broken, but it was only cold air anyway (which was quite absurd, given that it was 15 degrees at night and we had to sleep in pajamas, sweatshirts and socks, despite the duvet) , the safe didn't lock and I would have considered the bathroom to be in need of modernization in the 1980s (and only cold water came out of the sink tap). The only positive aspect is the excellent quality mattress. - the food, again according to their website, was supposed to be the meeting between the best of Brazilian cuisine with the sophistication of contemporary world cuisine... I would say that, if they met, then they said goodbye very quickly :-), breakfast without quality and with very little choice, as soon as we arrived I took a ham and cheese toast, which although good didn't look good, the second day we had lunch there and it was a bad idea because the chicken with orange sauce and grilled vegetables it was almost inedible, so much so that I left more than half: chicken burnt on the outside and rubbery on the inside, very salty courgettes, almost raw tomatoes and onions and aubergines... fried! -the common areas: the breakfast/lunch room was nothing special, the reception was beautiful and had wonderful floral arrangements (I would say the only four-star feature of the resort), the deck before the beach was pleasant to look at, but then the sunbeds were uncomfortable and the bar was very sad, the beach was beautiful (not their merit), but with equipment that only a one-star pension would not be ashamed to provide, the pool area was also beautiful, it's a shame that they were doing the work and the noise of the electric saw is not exactly the accompaniment one wants to relax...And to top it off the shop next to the reception is always closed! In summary: a total disappointment!!! If it hadn't been for the mattress and the floral decorations I would have given a 1, also because the price corresponded to a four star... blessed presumption...

Excellent room and breakfast. For the daily rate paid, the bathroom needs a good renovation. The hotel calls itself a Resort, but it only has breakfast included and the common structure is well below a RESORT. The two restaurants on site (a la carte or by the kg) serve very good quality food but the prices are a bit steep. The animation is numerous and very good. The children even go to the beach and the number of monitors is always proportional to the number of children (very good). There are no barriers for any guest on site, either at the resort, at the campsite or at the Hostel, creating a feeling of insecurity. The local fauna and flora is very good.

It was a huge surprise to discover the place, a hidden paradise on the coast of SP. Fantastic structure for those who truly love nature, and are not just content with seeing it from afar. Native animals everywhere, integrated and open structure with beautiful views, an atmosphere of tranquility and peace. Even the rain was pleasant, we were able to relax in the social space near the restaurant, enjoy the rain in the forest and the sounds of nature. We also need to talk about recreation, my children loved it, they were able to play and make lots of friends, as there were many families at this time of summer. They didn't want to leave. All the staff were very friendly and helpful, whenever I asked for help with any difficulties I was answered promptly. And not to say that there were no difficulties, we had 2 unexpected visitors, a crab on the door of the room and a frog on the balcony, my wife asked for help at reception and a guy came to remove it. I don't think it's a problem or error on site, as the difference is exactly the nature present, but in any case the help was quick. As a suggestion, use the internet in the hotel's social space. I was able to work by video conferencing without difficulty, but in the room the signal for work was not sufficient, it was only suitable for common use of social networks and emails. We will be back very soon!!