Best Hotels near Ortsmuseum Tutzing, Tutzing

The hotel management seems to think that enjoying the priviledge of a nice location directly at the lake exempt them to do their job correctly. I've already travelled the world, but I never made such a bad experience in a luxuary hotel, and this in my very own country. To summarize: errors in room booking, lamentable service at restaurant, dishonesty of hotel and restaurant management while booking. A scandal for a venue that claims a certain level of quality. In the detail: we booked in advance one of their special rooms for a special occasion. When we arrived at 5pm, we learned it has been given to others. Nobody informed us previously neither per phone nor or at the latest at the check-in, that the reservation has been changed. We ended up in a room without lake view on the road side, with barely no excuses. The only one proposed alternative would have been to throw the other people out of the room and we would have had to wait until the room is cleaned up. If these people who stayed in our room read this and recognize themselves, they can be happy that we have been complacent. We also booked a table for 2 on the terrace of the restaurant for a romantic evening. We have been promised to have a table outside by nice wheather. It was nice wheather. Because of a big group (60 people at least, maybe 80) on the terrace, which was supposed to have finished dinner when we came late, but of course wasn't, and because the restaurant decided not to open the balcon above the terrace, where more place outside would have been possible, we ended up eating inside, hearing the noise of the people, the music, the speach at the microphone and the techno music of the disco club alongside. We waited 1 hour to be served. The meal was really nothing special. Special dietary wishes have been rejected because the kitchen was overworked. The chef restaurant himself - the same one who took our reservation and promised the table outside - and a lot of waiters didn't wear their face masks correctly. At breakfast we waited 1 hour for a Capuccino and gluten free bread and had to ask many times to get orange juice. All waiters and cooks were completely understaffed and overworked, no one wore his face mask correctly. We learnt afterwards that the hotel was very excitied about the visit of the Riva Club group, made possible through the mitigation of lockdown measures. But according to their staff capacity and if they would have been honest, they shouldn't have accepted more reservations, and even less from people who aimed to celebrate a special event at their place, which they knew about. The Hotel Schlossgut Oberambach who hosted a family event at this date, explicitely not recommended us to visit them as they understood we aimed to have intimacy. We know now where we will be going next time! And we definitevely know where we will never go back again. And even explictely advise against.

To be honest, it is not worth the price. At that time, I booked in advance and there was no room to book here. But the front desk clerk is very good

I'm really conflicted about this hotel, in some ways it's a great hotel and in others not so much. I'll start with check in, I booked a ”Queen bed” which to me means bigger than double especially as there is an option for just a double. so had to pay to upgrade to a ”executive room” which had the bigger bed, so another €60 on to our bill, but was discounted from €90. room was big, bed was very big and very comfortable. had to ask for a kettle (had a coffee machine but no kettle) had a minibar so a fridge which the first room didn't have even tho website says a minibar. all rooms have balconies but no furniture out there so I had to ask for chairs, also dont think the balconies have been cleaned in a while, i left foot prints in the dust. bathroom was old and needs refurbishment, shower pressure is rubbish, water drains very slowly and bath has all gone rusty. our first room was right next to the second room and overlooked some car park but then right next to it is a factory and then behind that some excavation work is taking place, the 1st night all was quiet as it was Easter but the second night from 3.30am lorries with there reversing noises where going on and that night the factory noise went on till almost 10pm. this is not the hotels fault- but if booking a room I would ask for a different location for room. breakfast was beautiful, everything u would want, all presented lovely and u could have omlette made to order. we used the resturant the 1st night, the food was very nice but very expensive- but we later found out this is how Germany is. Husband used the gym- mini gym as they call it and it is mini but it kept him happy for an hour. pool is a added bonus but pictures make it look bigger than it is, Sadly it was far too cold for me to get in and the steam/sauna are only turned on at certain times and we missed the time slot but they both looked good sizes. all the staff we came across, from reception, to restaurant and breakfast staff and especially the cleaners were lovely, very polite and helpful if u have any questions or requests. we would stay here again if it was the original price for the larger bed and if we had a different room location.

We booked this hotel through *********** and were looking for a room for the four of us. When we checked in at the reception, we were told that we have one king-size double bed for two, and the other two should sleep on the pull-out couch. We started to complain about that fact, and we were told that if that couch didn't suit us, we could return and that they would provide us with a new room with more suitable beds. After we were in the room and saw that the couch was very hard, we came back and asked them to give us another room. The same man (I thin he is the head of reception) who offered us a replacement after 5 minutes says that the room cannot be replaced??? We called a taxi because we were late at dinner and wanted to leave the car in front of the hotel, so we asked the reception if we could leave it for 3-4 hours and put it in the garage later. The same guy refused us with the reasoning that this is not allowed. So we must park our car in the garage for 12€ daily. For the next two days, two identical cars were parked in front whole time!!! Audi and Volkswagen. I don't know why we were treated like this, but someone in the hotel should deal with the reception (I mean the man who seems to me like the head of the reception; saw french flag on his badge). The room was clean, the maid did her job very well. Shower in the room was broken and it mixes cold and warm water even you are doing nothing.

Amazing service and amenities. There are even activities for residents to join for free, eg Yoga class. The lobby is well decorated with a coffee shop/bar, and working space. There is also a rooftop bar. Best part of this place is there is a washing + drying machine in room, with free detergents given to us. 100% recommend.