Hotels near Marconi Automotive Museum in Tustin

Staying in Orange County for a week and booked the Residence Inn Tustin because of relatively good experience with other residence inn before. The building looks very similar to the other residence inn and the lobby looks nicely done, clean and welcoming. The staff were friendly and helpful and managed to upgrade us into a two-bedroom unit due to my platinum status. However, the rest of the facility does need some refresh. The elevator is ok but since this is a pet-friendly hotel, throughout the week the elevator does get quite dirty and it does take a bit time for the staff to clean it up. The close buttons for one of the elevators don’t work as well so it also takes time for the doors to close. There are multiple issues with the room that we stayed in. The bedroom doors don’t close properly, and the sofa in the living feels as if it’s ready to fall apart. Cleanliness is also difficult to praise as we noticed stains on beds, ants in the shower, and leftover in the fridge. From a facility perspective I don’t expect great quality from the residence inn brand but this particular one seems to be on the worse end of the spectrum. However, the cleaning staff really needs to pay attention and clean the units well. We loved visiting the area and think we will be back again but we will unlikely return to this property simply because cleanliness is probably one of the worse ones that I’ve seen and experienced.

This price is basically acceptable. The rooms are average and the air conditioning is a bit noisy. The reception counter is kind. The gourmet brunch shop is next to the hotel, so breakfast is not a problem.

When you stay at Orange Grove Inn in Tustin, you'll be in the business district, within a 10-minute drive of Honda Center and Irvine Spectrum Center. This hotel is 7.2 mi (11.5 km) from Angel Stadium of Anaheim and 8.7 mi (14 km) from Anaheim Convention Center.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine. Free self parking is available onsite.Make yourself at home in one of the 94 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided on request.

Checked in and asked for a late check out the following day due to late afternoon wedding and we were told they don't do late check outs ever. Entered room and found ants in bathroom along shower and on counter top also hole in wall under sink. Advised person at front desk and he said he would make a note and have it taken care of the following day because he was the only one there. I asked for a different room and he said they were booked. He looked in the room behind the front desk for ant spray so I use it but said there was none. I then told him something needed to be done and to call his manager to get it resolved. Went back to my room and explained this to my wife. At this point we were quite upset. We then decided to leave and get food and when we returned I again asked what was going to be done and was told nothing until the following day. We went back unto our room #211 and tried to relax. After about an hour we decided to go out for drinks and on the way out told the clerk we were very upset and something needed to be done to resolve this but we were leaving for a while and made it clear to stay out of our room until we returned and again he said he couldn't leave the front desk anyway because he was alone. We left and made it to the first traffic light and decided to turn around and go back get a refund and find a different place to stay. We were gone about 5-8 minutes in all. My wife stayed outside while I went in. When I went inside to the front desk nobody was there so I called out for help thinking he was in the room behind the desk but there was no answer. I then went to our second floor room and found the clerk at the door getting ready to enter. He was quite shocked and said he wasn't going to go in then I called him a liar and pointed out the fact he didn't even have any ant spray. He then said I told him he could go in. At this point I was enraged because we made it clear to stay out until we returned. I had even put a sugar packet on the door so I would know if it was opened. He then started walk away very fast and tell me to pack and leave without a refund. When I started to follow him he turned and stopped and we bumped into each other, then he asked I was going to hit him. I assured him I wouldn't . This was all recorded by their cameras. He then called the police and told them I assaulted him and to come evict us and locked himself in the front desk room. My wife in the lobby when the police arrived and he came out. He then changed his story and said it was a misunderstanding. We explained what happened to the police and ended up staying the night. When we returned home I was able to get a hold of the general manager and he refused to any thing about the situation and said the employee was only trying to help us. More lies.

The room is clean, the bathroom is large, equipped with a microwave and electric iron, which is good. Unfortunately, there is no electric kettle. The breakfast is great. Although it is an enlarged version of the traditional American breakfast, it is also rich and delicious, and the children like it very much. The service staff are very kind and polite, making you feel comfortable. Will stay at this hotel next time

I’ve stayed at couple Doubletree hotels but this property doesn’t meet standard. I’m okay staying at old properties but I believe operators should at very least maintain the property to keep it up. The furniture inside the rooms were rundown broken, lobby elevators keys were falling off. Room interior is dark, light switches don’t work. No standard things inside rooms such as blow dryer, soaps, shampoos, coffee machine with no coffee. Would not recommend staying here, would strongly consider Doubletree Anaheim Convention Center appears to be more updated and well kept.

I don’t write a lot of reviews but I wanted to give credit where credit is due. I am both a Hilton Diamond and Marriott Ambassador Elite (I’m in hotel rooms 300+ nights a year for work) and this hotel is one of the very best. I was bumped up to a junior suite at check in (which is a perfect room for a business traveler) and the bed was great. The room was spotless and very well updated. Every single employee I encountered smiled at me and told me how much they appreciated me staying here and to come back soon. I am not sure who the manager is of this property but they do things right and if I owned a higher end property, I would snatch them up in a second. The positive reviews are all true and after my four nights here, I am a fan. I will be back! Oh, and the A/C is great- which is a rarity sometimes in California. Keep up the great work!!!

The hotel is very clean, shopping and eating around is also very convenient

it was OK, but not good for people who come for business trip. There is no conference room here....it's a pity

It was close to where I needed to be, but very happy with this hotel as the room was in great shape and very clean. The whole place seemed well kept with a friendly and helpful staff. The breakfast was a welcome bonus as well as I am always on the run. Area was fine and parking lot was well lit and orderly. Will come back again next trip!