phylliswI9040UW
January 27, 2025
Our 4th time back at longbeach! So many improvements this time! Room- family duplex Our room to start was a family duplex room in the harmony side. Had a double bed in one room and bunk beds in the 2nd room. Our room was so clean, and kept to a high standard. I just wish they'd upgrade the tvs so we could cast onto them. Food and drink. We have never had a complaint about the food and the variety. I literally had the best lasagne everrrr! The deserts are amazing and the service from the staff has always been fab! My only complaint this year was our experience in the booked restraint, Asian fusion. Staff were very neglectful, and the atmosphere was poor. I definitely won't be booking these again. The main food hall is far better! Drinks- I'm quite bored of the same cocktails every year. I'd love to see this change year by year. Octoberfest- always a hit with us! Each year they do better and better, and I cannot wait for 2025!!!! Pools The grounds and pools here cannot be beaten. Sooo clean and beautiful. cabanas- we rented one for the day, and I must say I'd highly recommend this!!!! We even had a clan of kittens to play with! The beach was beautiful. Spa- the girls are so professional, but the male "promoters" cone into the spa at the end of your treatment, it's inappropriate and ruined my experience. I'm a beautician myself and this was just unacceptable for me. Too pushy for a sale also. Unfortunately I won't be using the spa again. I actually lost my phone on the first night and a lovely staff member handed it in. It really saved the holiday so thankyou for having such honest staff. We have rebooked for the 5th time, for 10 days. We love longbeach. I recommend it too all my clients, and I recommend it to you!