Hotel Bologna

Excellent location, within 5 minutes walk from the Torino Porta Nuova Train Station/ Carrefour Express/Penny mart. Room is big and clean and bathroom is amzingly spacious. The down side is tram way is so nearby, if your room is facing the Street with windows, the noise from the tram will be there from 6:30 am until 1am.

We had stayed there with a friend. Location is excellent, room is old (but it’s normal for italy standards); HOWEVER the education and respect level of the staff is why i give the bare minimum. I wouldn’t even give 1*. In my first night i had to quickly go to the door to pickup my order, on my way to the door the guy at the reception yells “wait, leave the keys”, as i tell him to wait 10 seconds he keeps yelling at me at the lobby repeating ‘ASPETTA ASPETTA LE CHIAVE DEVI LASCIARLI’.. Like c*glione who the hell do you think you are to yell at me? I was so busy that i couldn’t deal with the IGNORANT guy at the desk, however it is definitely worth noting the lack of education the staff has. The day before we were leaving the hotel, we got permission to leave the room 1h after the deadline time, though in the morning they called and the ONLY and FIRST thing they say was “Dovete uscire” (you have to leave). No respect, no education, staff who do not know how to speak to people. I was there with my friend at the time but if I was with someone important, the events could have been MUCH more different.. This thing is so not acceptible for hotels that they made me write my first and only review.. Hoping they get treated as they do.