We were given a flat at the side overlooking the street. We could not sleep -as if we were homeless sleeping at the tram stop (tram went by all night long).
The matress was too hard & the pillow even harder, like a stone. Very low quality.
The flat was big but ugly (shabby furniture). No sound isolation whatsoever, could hear everyone & everything happening at the corridor (on top of outside).
We then moved to a ground floor flat that was extremely dark & dirty (stains on the floor).
The person sleeping at the sofa-bed (that was broken, not flat cos mechanism was broken) woke up with accute back pain in the middle of the night & could not sleep afterwards.
No TV was working in any of the 2 flats.
WiFi was not working properly in the 2nd flat.
When asked to stay 1 hour later than 11am (check out time) the last day, the manager told us we'd have to...pay!!! After they got more than 500€ for a couple of days of horrible accommodation! The audacity!
Honestly, this is a rip-off!!!
Avoid this hotel & its money-hungry manager at all costs! Plenty of other good hotels nearby that are not more expensive...