Hotel Scarlette
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum

Hotel Scarlette

Avenida Coba Carretera Cancún - Tulum Km 7, Tulum, Quintana Roo 77780, Mexico
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Located in Tulum, Hotel Scarlette is on the boardwalk/promenade, a 4-minute drive from Gran Cenote and 11 minutes from Tulum National Park. This hotel is 6.3 mi (10.1 km) from Playa Ruinas and 6.3 mi (10.2 km) from Tulum Mayan Ruins.Show More
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hotel overview picture
Highlights
Free parking
Delicious Breakfast
Airport drop-off available
Lots to do
Amenities
Outdoor swimming pool
Private ParkingFree
Airport pick-up
Luggage Storage
Restaurant
Airport drop-off
Car Rental
Wi-Fi in Public AreasFree
All Amenities
Property Description
Located in Tulum, Hotel Scarlette is on the boardwalk/promenade, a 4-minute drive from Gran Cenote and 11 minutes from Tulum National Park. This hotel is 6.3 mi (10.1 km) from Playa Ruinas and 6.3 mi (10.2 km) from Tulum Mayan Ruins.
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3.8/5
Good
Cleanliness3.8
Amenities3.8
Location3.8
Service3.8
All 9 Reviews
Surroundings
Landmarks: Cenote Vaca Ha
(450m)
Landmarks: Cenote Santa Cruz Tulum
(640m)
Landmarks: Cenote Zacil-Ha
(780m)
Landmarks: Cenote Taam Ha
(1.5 km)
Landmarks: Cenote Mariposa
(2.1 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Presidential Room
6

Presidential Room

2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Room Details
Check Availability
Deluxe Quadruple Room, Poolside
7

Deluxe Quadruple Room, Poolside

2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Junior Quadruple Room, 1 Bedroom
5

Junior Quadruple Room, 1 Bedroom

2 King bed and 2 Double bed
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Standard Room
6

Standard Room

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Electric fan
Private toilet
Room Details
Check Availability

Guest Reviews

3.8/5
Good
9 reviews
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.8
Average for similar properties in Tulum

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. NZD 2.12). Trip Coins can be used to save instantly on room rates.

Most Mentioned
AI Summary
The accommodation provides strong wifi, clean pool, spacious rooms, and beautiful patio. Guests appreciate the excellent service and friendly staff. Comfortable beds and clean, large rooms create a pleasant environment.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 24, 2022
I had my laptop bag with laptop, numerous accessories, cash and passport stolen from this hotel immediately after I checked in last week. After getting my bag into the room, and closing the door, I went to the bathroom for a few minutes and by the time I came out of the bathroom, my bag was gone. I went to the hotel manager immediately asking her to call the cops which she refused and insisted that the bag can’t get stolen from her hotel. She said i should go to the police station if I wanted to report the loss, which I did. After I checked out 2 days later, I sent her a WhatsApp message asking her to check with her staff and try and return my stuff for a “reward”. She got all defensive and attacked me instead of doing the right thing and also blocked me on WhatsApp. If you’re a foreigner and don’t speak Spanish, you’re very vulnerable here. There’s hardly any CCTV cameras installed on the premises. The ones that are there barely cover a few areas. It’s a horrible experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 30, 2024
L’Hacienda Scarlette nous a offert un séjour aussi authentique que singulier, mêlant charme pittoresque, hospitalité exceptionnelle et quelques anecdotes inoubliables. Dès notre arrivée, nous avons été séduits par la beauté du lieu, parfaitement entretenu, où chaque détail semble pensé pour conjuguer confort et esthétisme. L’accueil, d’une chaleur inégalée, est sans conteste l’un des points forts de cet établissement. Le personnel, attentif et d’une gentillesse remarquable, a su répondre à nos moindres besoins, allant même jusqu’à adapter le petit-déjeuner à nos préférences dès le deuxième jour – un geste d’une rare délicatesse. La cuisine, quant à elle, est tout simplement divine, avec des tacos qui figurent parmi les meilleurs que j’aie jamais goûtés. Les chambres, spacieuses et élégantes, offrent un cadre agréable pour se détendre, bien que l’on puisse parfois être surpris par l’exotisme du lieu : grenouilles sur les volets, insectes divers et… un détail pour le moins singulier dans les toilettes. Il semble que l’eau colorée teinte les déjections d’un bleu vif, un phénomène inattendu qui ne manque pas de susciter l’amusement et d’ajouter une touche d’originalité au séjour. Quelques éléments pratiques méritent d’être notés. Si l’hôtel offre une sécurité appréciable avec son parking intérieur, l’accès y est rendu quelque peu laborieux par une route en mauvais état. La connexion Wi-Fi est quant à elle capricieuse, oscillant entre excellent signal près de la piscine et interruptions fréquentes dans d’autres zones. Les volets, bien que charmants, peuvent être difficiles à manipuler, et la vie nocturne a parfois été perturbée par des invités bruyants – probablement dus à un excès de convivialité. Malgré ces petites imperfections, l’Hacienda Scarlette demeure un lieu exceptionnel. L’attention portée au confort, la beauté des espaces communs, et le professionnalisme du personnel compensent largement ces inconvénients. Nous repartons avec le souvenir d’un séjour unique, mêlant raffinement, convivialité et des anecdotes que nous ne sommes pas près d’oublier. Pour ceux qui cherchent un lieu chaleureux et authentique, nous ne pouvons que recommander cet hôtel.
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Services & Amenities

Outdoor swimming pool
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 09:00–12:00

Front desk hours: [Mon-Sun]09:00–24:00

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeContinental, Kosher, Vegetarian
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2019
  • Number of Rooms: 15
Located in Tulum, Hotel Scarlette is on the boardwalk/promenade, a 4-minute drive from Gran Cenote and 11 minutes from Tulum National Park. This hotel is 6.3 mi (10.1 km) from Playa Ruinas and 6.3 mi (10.2 km) from Tulum Mayan Ruins.

Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a communal living room. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include luggage storage and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 11 individually decorated guestrooms, featuring refrigerators and Smart televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Rooms have private patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Frequently Asked Questions

What are the check-in and check-out times at Hotel Scarlette?

The check-in time at Hotel Scarlette is 15:00 and the check-out time is 12:00.

What amenities and services does Hotel Scarlette have?

Hotel Scarlette has the following amenities and services: .

Does Hotel Scarlette have a swimming pool?

Yes, Hotel Scarlette has a pool.

Are pets allowed at Hotel Scarlette?

Unfortunately, pets are not allowed at Hotel Scarlette.

Does Hotel Scarlette provide breakfast?

Yes, guests at Hotel Scarlette can enjoy breakfast during their stay. Breakfast option(s): Continental, Kosher, Vegetarian.

How much does it cost to stay at Hotel Scarlette?

Prices at Hotel Scarlette are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for Hotel Scarlette?

The cancellation policy for Hotel Scarlette varies depending on the type of room and booking conditions.

About This Property

Average Price FromNZD477
Hotel Star Rating3