Maya Tulum by G Hotels
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Maya Tulum by G Hotels

KM 5 Carretera Tulum-Boca Paila Lt10 Zona Hotelera, Tulum, Quintana Roo 77780, Mexico
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Highlights
Ideal location
Lots to do
Free parking
Pets welcome
Amenities
Indoor swimming pool
Outdoor swimming pool
Exclusive Beach Area
Snorkeling
Spa
Massage Room
Private parkingFree
24-Hour Front Desk
All amenities
Property Description
With a stay at Maya Tulum by G Hotels in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and a 3-minute drive from Tulum National Park. This beach hotel is 3.1 mi (4.9 km) from Sian Ka'an Biosphere Reserve and 5 mi (8 km) from Playa Ruinas.
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7.5/10
Cleanliness7.5
Amenities7.5
Location7.5
Service7.5
All 101 reviews
Surroundings
Airport: Tulum International Airport
(44.8 km)
Landmarks: Alumbra Tulum
(210m)
Landmarks: Tulum Strength Club
(280m)
Landmarks: Playa Punta Piedra
(380m)
Landmarks: Playa Mirador
(460m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

Suite Two Double Beds Ocean Front

1 King bed and 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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5

Suite King Oceanfront Minipool Jacuzzi

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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8

King Room with Ocean View

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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4

Jungle View Two Double Beds

2 Double bed
Non-smoking
Room Details
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16

Oceanfront King Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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6

Mayan Villa House

1 King bed and 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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4

Ocean View Room with Two Double Beds

2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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5

Suite Jungle View Two Double Beds

1 King bed and 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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4

Ocean Front Room With Two Double Beds And Minipool

2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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3

King Jungle View

1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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9

Oceanfront King Room with Minipool

1 King bed
Has window
Non-smoking
Room Details
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5

Jungle View King Bed Minipool

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Guest Reviews

7.5/10
101 reviews
  • Cleanliness7.5
  • Amenities7.5
  • Location7.5
  • Service7.5
Average for similar properties in Tulum
Most Mentioned
Review summary
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Staff Service: Staff are generally friendly, helpful, and attentive, particularly at the restaurant and reception. Positive interactions highlight professionalism and willingness to assist guests with requests or concerns.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 12, 2025
A nice little find. Really fun on weekends with Live music and nice mix of people having fun. Good taco restaurant, nice beach house.
M‍a‍r‍i‍a‍ ‍E
August 12, 2025
Id go back for sure. Unfortunately the sargasso was horrible but thats not their fault. The rooms can’t stay cold tho but id still return
C‍a‍r‍l‍o‍s‍ ‍G
August 3, 2025
The two-room with plunge pool was great and spacious. The hotel is very organic and unique. My only complaint was the AC, it was difficult to get the mini split to get to a comfortable temperature. Beds were comfortable. Dining options are a little far. Transportation is expensive. Onsite restaurant is quite good and the staff are very friendly and knowledgeable.
E‍m‍i‍l‍y
July 27, 2025
They did not disclose that an environmental fee or a security deposit would be taken at point of arrival. They also stole my neck fan- and proceeded to lie to us about the beach being closed. How can you advertise a beach experience when there is no beach??
C‍h‍r‍i‍s‍t‍i‍n‍e
July 11, 2025
It is seaweed season from April to August. The brown algae went on for about 10 metres along the beach and gave off the smell of sulphur. It was not swimmable. Excursions had to be paid in cash but the ATM on the property wasn't working. I had to pay a driver $70.00 just to take me to and from town which was a 10 minute drive just to get enough cash to pay for all of the excrusions. They would not accpet credit card. The toilet in my room tried to be fixed 2 times and some essentials like body wash was missing. The lights didn't work in the shower, the shower head didn't work properly (just trinkling down) and shower gel was missing...eventually they moved my room. When I asked for bottle water at 8:30 am, they said it was none available...it was finally delivered to me at 11:00 am.
D‍a‍n‍ ‍P‍h‍i‍l‍l‍i‍p‍s
August 1, 2025
Hotel services & staff were good. Beach seaweed was horrible. No one was happy all allowed
P‍e‍t‍e‍r
June 5, 2025
The property was very nice overall. But the best part was the staff, very kind, responsive, and accommodating. Roberto in the restaurant was absolutely awesome. He was welcoming and attentive and even brought the kids a basket of donuts for national donut day. Worth coming back just for staff interactions. The front desk was always helpful and helped us to book transportation, car rental, excursions, seamlessly.
I‍s‍a‍b‍e‍l‍l‍a
May 31, 2025
My boyfriend and I got the Oceanfront king bed mini pool room. The initial room we got was not what we expected and was nowhere pictured on ******* or their website. You can tell it was an older room and hadn’t been updated to the standards of their other rooms. We asked to be moved to the room we actually paid for and they moved us no problem. On our last night we did find a cockroach in our bathroom and there was a blood stain on our sheet. Note before booking that the AC isn’t that strong so the only cool area of the room will be the bed. Everywhere else is pretty hot. Other than that the 2nd room we got was super nice and I loved the private outdoor mini pool.

Services & Amenities

Outdoor swimming pool
Exclusive Beach Area
Spa
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Business services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 11:30–12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$3,351.07 is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 1986
  • Number of Rooms: 49
Phone:+52-19841164495
With a stay at Maya Tulum by G Hotels in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and a 3-minute drive from Tulum National Park. This beach hotel is 3.1 mi (4.9 km) from Sian Ka'an Biosphere Reserve and 5 mi (8 km) from Playa Ruinas.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include concierge services, gift shops/newsstands, and a banquet hall.

At Maya Tulum by G Hotels, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and espresso makers. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Maya Tulum by G Hotels?

Check-in at Maya Tulum by G Hotels is from 15:00-23:00 and check-out is by 12:00.

What amenities and services does Maya Tulum by G Hotels have?

Maya Tulum by G Hotels has the following amenities and services: Shuttle Bus Service.

Does Maya Tulum by G Hotels have a swimming pool?

Yes, Maya Tulum by G Hotels has a pool.

Are pets allowed at Maya Tulum by G Hotels?

Yes, pets are welcome at Maya Tulum by G Hotels, but it is best to call ahead to confirm.

How much does it cost to stay at Maya Tulum by G Hotels?

Prices at Maya Tulum by G Hotels may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Maya Tulum by G Hotels?

The nearest airport is Tulum International Airport, just about 46 mins from hotel by car (44.8 km) away.

What is the cancellation policy for Maya Tulum by G Hotels?

The cancellation policy for Maya Tulum by G Hotels depends on the room type and booking terms.

About This Property

Nearest AirportTulum International Airport
Distance to Airport44.85KM
Average Price FromMXN6681
Hotel Star Rating3